Client Servicing Manager

Company Description

WhizCo is a leader in transforming brand experiences through cutting-edge technologies and innovative marketing strategies. Specializing in experiential marketing with AR, VR, and MR, as well as CGI, WhizCo creates immersive experiences that captivate audiences and elevate brands. The company's mission is to revolutionize brand-audience interactions by leveraging the latest in immersive technology and influencer marketing. WhizCo collaborates with a diverse range of clients, from startups to established brands, including Tata Steel, McDonald’s, and MG Motor. Based in West Delhi, WhizCo is dedicated to creativity, innovation, and excellence.

Role Description

This is a full-time on-site role located in West Delhi for a Client Servicing Manager. The Client Servicing Manager will be responsible for maintaining and improving client relationships, ensuring client satisfaction, and providing excellent client service. Daily tasks include communicating with clients, addressing their concerns, and working closely with the internal team to deliver high-quality services that meet client expectations. The role also involves managing client accounts, understanding their needs, and ensuring exceptional service delivery.

Qualifications

• Client Services, Client Relations, and Customer Satisfaction skills
• Strong Communication and Customer Service skills
• Excellent interpersonal skills and the ability to build strong relationships
• Ability to understand client needs and provide appropriate solutions
• Experience in marketing, especially experiential marketing, is a plus
• Bachelor's degree in Business, Marketing, or a related field
• Proven experience in a client-facing role