Client Servicing Manager (Digital Accounts Manager)

• Strong Communication Skills


• Teamwork Skills


• Project management managing timelines, managing budgets, quality assurance


• Digital Marketing SEO, PPC, Social Media (Organic and Paid), Google Analytics, Facebook Ads Manager, Google Ads, Google Data Studio, Google Analytics


• Monitoring and Reporting the campaign s performance


• Business Acumen

• Your primary task is to communicate regularly with our clients regarding all projects & their requirements and coordinate within the team for the same


• Coordinate marketing projects with business owners and senior-level executives


• You are a good team player who understands projects and their priority


• You are expected to build rapport and share a great understanding with the clients


• You are driven by deadlines and are capable of ensuring that the project deadlines are always maintained


• You will be closely working with the operations team and will effectively communicate all information with the client


• You are a dynamic personality who is outgoing in nature and is expected to play the role of a brand custodian


• Onboarding: Onboarding new clients


• Client Communication: Holding regular calls with clients to finalize monthly deliverables and review work completed


• Client Reporting: Monitoring, reporting and presenting client performance data to ensure business goals are achieved


• Project Management: Managing projects to ensure deliverables are completed on-time and to the right standards


• New Tech: Managing the implementation of new marketing technology for clients


• Upselling: Identifying and pitching new services to existing clients


• Renewals: Client renewals and upselling

The Key Account Manager (Client servicing Manager) will bring the following skills to the workplace:

• A background in digital marketing as account management and a proven ability to communicate effectively are key to this role


• 3 5 years experience in client interaction roles in the digital marketing/advertising industry


• Knowledge and experience in the digital marketing environment/digital media are a must


• Experience in marketing data analytics and interpretation is required


• Has been exposed to the practices of modern B2B and digital marketing

• Strong telephone etiquette and familiarity with B2B emailing is essential


• Proficient in spoken and written English


• Proficient in MS Word, Excel, and PowerPoint. Must regularly create customized reports for clients


• Candidates with familiarity with

  Google AdWords/Analytics

  would be given preference

• To Match Capabilities