Client Servicing Intern

Job Description

About the Role: We are seeking a dynamic and detail-oriented Client Service Intern to join our digital marketing team. This role offers a hands-on opportunity to work across digital platforms, assist in campaign performance tracking, manage communication tools, and support day-to-day client service operations. Key Responsibilities: 1. Digital Platform Management · Assist in checking website traffic using analytics tools (Google Analytics, etc.) · Monitor and update performance sheets for Google Ads and Meta Ads (performance, revenue generated, money spent) · Support in basic SEO tasks including keyword identification and website content optimization · Regular updates of website content on WordPress (especially inner pages) · Upload and manage videos on the website 2. Advertising & Marketing Tools · Understand basics of Google Ads and Meta Business Suite · Support campaign reporting and ad account management for clients · Update client-specific ad performance sheets (Google & Meta) 3. Client Communication & CRM Tools · Send messages and follow-ups through platforms like Convert way and Nitro · Maintain awareness of Nitro platform features and functionality · Support coordination with clients via messaging and email tools 4. Daily Operational Tasks · Update the RR Sales Trend Daily Sheet across all clients · Maintain client tracking sheets for Google & Meta performance · Assist with creating, formatting, and updating presentations · Support daily ad-hoc client servicing and coordination tasks Skills Required: · Basic understanding of Google Ads, Meta Ads, and analytics tools · Familiarity with SEO concepts and keyword research · Good knowledge of WordPress and content updating · Proficiency in Excel/Google Sheets and basic reporting · Strong written and verbal communication skills · Organized, detail-oriented, and eager to learn Preferred Qualifications: · Currently pursuing or recently completed a degree in Marketing, Mass Communication, Business, or a related field · Internship or academic experience in a digital marketing or client servicing environment is a plus · Duration: 3 Months · Stipend: Yes · Opportunity to Grow: Outstanding interns may be considered for full-time roles based on performance Job Types: Full-time, Internship Contract length: 3 months Pay: ₹5,000.00 - ₹10,000.00 per month Benefits: Paid sick time Paid time off Work from home Schedule: Day shift Monday to Friday Work Location: In person