Client Servicing Executive

About Us:

Working Model:

Location:

Days:

Timings:

Budget:

Experience:

Role Overview:

Key Responsibilities:

Client Servicing & Communication

• Understand client briefs and curate gifting solutions aligned with their needs
• Maintain timely, clear, and professional communication across all channels
• Build strong client relationships through trust, follow-through, and attention to detail
• Represent the brand during meetings and client visits with confidence and poise

Lead Management & Coordination

• Manage and convert leads received via social media, email, and referrals
• Create well-designed proposals and visual presentations using Canva
• Coordinate with design, production, and dispatch teams to ensure seamless execution
• Monitor timelines and ensure every delivery meets brand quality and aesthetic standards

Operations & Organisation

• Maintain structured trackers and databases on Excel
• Streamline processes for improved workflow and efficiency
• Oversee daily operational activities, vendor coordination, and dispatch readiness

Creative & Market Insight

• Research and identify new trends, brands, and collaboration opportunities
• Build and maintain relationships with partner and emerging brands for inclusion in hampers
• Create creative decks and pitch presentations for clients and collaborations
• Contribute ideas to packaging, presentation, and the overall client experience

What We're Looking For:

• Experience:

  2-4 years in client servicing, gifting, or lifestyle roles

• Skills:

  Excellent communication, proficiency in

  Excel

  and

  Canva

  , strong organisation and follow-up

• Mindset:

  Creative, detail-oriented, proactive, and client-focused

Why Join Hamper Lounge

Be part of a brand that celebrates the joy of thoughtful gifting. Work closely with creative minds, engage with diverse clients, and bring meaningful experiences to life through design and emotion.