Client Servicing Executive

2 - 4 years

0 Lacs

Posted:1 day ago| Platform: Foundit logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

About Us:

Working Model:

Location:

Days:

Timings:

Budget:

Experience:

Role Overview:

Key Responsibilities:

Client Servicing & Communication

  • Understand client briefs and curate gifting solutions aligned with their needs
  • Maintain timely, clear, and professional communication across all channels
  • Build strong client relationships through trust, follow-through, and attention to detail
  • Represent the brand during meetings and client visits with confidence and poise

Lead Management & Coordination

  • Manage and convert leads received via social media, email, and referrals
  • Create well-designed proposals and visual presentations using Canva
  • Coordinate with design, production, and dispatch teams to ensure seamless execution
  • Monitor timelines and ensure every delivery meets brand quality and aesthetic standards

Operations & Organisation

  • Maintain structured trackers and databases on Excel
  • Streamline processes for improved workflow and efficiency
  • Oversee daily operational activities, vendor coordination, and dispatch readiness

Creative & Market Insight

  • Research and identify new trends, brands, and collaboration opportunities
  • Build and maintain relationships with partner and emerging brands for inclusion in hampers
  • Create creative decks and pitch presentations for clients and collaborations
  • Contribute ideas to packaging, presentation, and the overall client experience

What We're Looking For:

  • Experience:

    2-4 years in client servicing, gifting, or lifestyle roles
  • Skills:

    Excellent communication, proficiency in

    Excel

    and

    Canva

    , strong organisation and follow-up
  • Mindset:

    Creative, detail-oriented, proactive, and client-focused

Why Join Hamper Lounge

Be part of a brand that celebrates the joy of thoughtful gifting. Work closely with creative minds, engage with diverse clients, and bring meaningful experiences to life through design and emotion.

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