Client Servicing Executive

Client Servicing Executive – Creative, Curious & Ai Ready

Location: Andheri East, Mumbai Type: Full-time Experience: 0-6 months Department: Strategic Comms & Operations

We’re looking for a new-age Client Servicing Executive - part collaborator, conductor, and creative translator. Someone who understands not just briefs, but the briefs behind the briefs.

You’ll be the voice between our clients and creative teams, helping turn business problems into bold ideas and brand solutions, with AI tools as your co-pilot.

At Colab, you’ll work closely with the founder and core team on high-impact branding, digital, and campaign projects. If you're passionate about storytelling, branding, and creative collaboration - and if you’re excited about how AI is changing the way agencies think and work—this one’s for you.

Key Responsibilities

• Be the client’s voice internally—decode fuzzy briefs, sense unspoken needs, and proactively propose relevant solutions
• Lead internal project debriefs with design and content teams. Co-own timelines, deliverables, and expectations
• Use AI tools like ChatGPT, Midjourney, Dall-E, Notion AI, and others to enhance research, presentations, copy drafts, and creative ideation
• Facilitate ideation sessions with design and strategy teams, pushing thinking beyond the obvious
• Own timelines and delivery—ensure quality and speed, even under pressure
• Prepare and present campaign strategies, decks, brand proposals, and project updates with flair
• Maintain documentation and project management dashboards on Notion/Asana/ClickUp
• Coordinate with vendors—production houses, editors, illustrators, influencers, etc.
• Champion learning—share cool AI tricks, new tools, and creative trends with the team

What We’re Looking For

• Sharp communicator - written and verbal. Strong command over English is a must
• Curious thinker - asks ‘why’, not just ‘what’
• Agile executor - moves quickly, adjusts even quicker
• Confident presenter - comfortable pitching and storytelling
• AI-savvy - already using or willing to explore platforms like:
• ChatGPT, Notion AI, Canva, Midjourney, Runway, FigJam
• Organised multitasker - can handle multiple clients, timelines, and changes with poise

Behavioral Fit

• Thrives in a small team and startup-ish energy
• Open to wearing multiple hats and working hands-on with the founder
• Comfortable with ambiguity, chaos, and figuring things out on the fly
• Always eager to learn, unlearn, and explore new approaches
• Values speed, but never at the cost of craft

Bonus if you have...

• A design eye or creative writing skills
• Experience with reels/social content production or campaign management
• Been a part of a pitch-winning team
• A presence on LinkedIn or Medium where you share ideas

At Colab, we’re not looking for perfect resumes. We’re looking for passionate humans who want to co-create bold brands and do meaningful work that moves people.

Bottom line: It’s a fast train. It’s not always smooth. But you’ll never be bored, and you’ll always be learning. Come for the chaos. Stay for the growth.

Performance & Incentives

At Colab, we believe great work deserves great rewards. Candidates who go beyond their role definition - leading from the front during campaign deliveries and launches, showing proactive ownership, learning fast, rallying the team, and taking accountability - will be eligible for special performance-based incentives in addition to their monthly salary.

Job Type: Full-time

Pay: ₹35,000.00 - ₹40,000.00 per month

Work Location: In person