Client Services Representative

Company Description

Blusteak Media is a creative digital marketing agency based in Kerala. The agency specializes in managing and constructing result-oriented online marketing campaigns for ambitious brands. Founded in 2017 by Telson Thomas, Jaison Thomas & Dixon Alex, Blusteak Media has grown to a team of 25+ members and 75+ clients from 4 continents. Blusteak Media offers services such as SEO, Online Reputation Management, and E-commerce solutions.

Role Description

This is a full-time on-site role for a Client Services Representative located in Kottayam. The Client Services Representative will be responsible for managing client interactions, ensuring customer satisfaction through effective communication, handling customer service inquiries, and maintaining solid client relationships. The role also includes collaborating with the finance department to ensure smooth billing and payment processes.

Qualifications

• Client Services and Customer Service skills
• Digital Marketing Expert
• Strong Communication and Customer Satisfaction abilities
• Experience in Finance-related tasks
• Excellent interpersonal and problem-solving skills
• Ability to work on-site in Kottayam
• Bachelor's degree in Business, Marketing, Communications, or related field