Client Service Role

Company Description

YRSK Marketing and Branding Solutions Pvt. Ltd., also known as YRSK Digital Marketing Company, combines a decade of industry expertise with innovative marketing strategies. Recognized with 6 prestigious awards, the company has successfully completed over 600 projects, providing outstanding results to more than 100 satisfied clients. Known for delivering customized solutions, YRSK strives to help brands achieve their full potential in the digital landscape. Join a team that values creativity, dedication, and excellence.

Role Description

This is a full-time, on-site role for a Client Service professional based in Navi Mumbai. In this role, you will be responsible for managing client relationships, ensuring customer satisfaction, addressing client inquiries and concerns, and maintaining a high standard of client service. You will also collaborate with internal teams to ensure that client needs are met effectively and assist in overseeing financial transactions related to client accounts.

Qualifications

• Proven skills in Client Services and Customer Service to build and maintain strong client relationships.
• Excellent Communication skills to address client inquiries and ensure clear and effective interactions with stakeholders.
• Ability to focus on Customer Satisfaction by understanding client needs and ensuring their expectations are met or exceeded.
• Basic understanding or experience in Finance to assist with client account management and related transactions.
• Strong problem-solving skills and organizational abilities to handle multiple client accounts effectively.
• Bachelor's degree in Business Administration, Marketing, Communication, or a related field is preferred.
• Previous experience in a similar client-facing role is highly desirable.