Client Service Executive Job

Job Description

About the job: Key responsibilities: 1. Building and managing strong relationships with clients with regard to conventional and digital projects 2. Collecting regular feedback from clients and sharing the insights for development. 3. Handling queries of clients and fixing issues through proper co-ordination. 4. Responsible for revenue generation/payment collection from existing customers. 5. Coordinating with the existing clients to cross-sell new service 6. Attending client meetings to fix issues & discuss new ideas & projects. 7. Coordinating the execution with the internal team on the various elements of the project. 8. Identifying account growth opportunities and participating with the team in pitching for new clients for the company. 9. Responsible for all aspects of project closure including producing monthly reports. 10. Maintaining daily job reports and an up-to-date work calendar. Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 3,00,000 - 5,00,000 /year Experience: 1 year(s) Deadline: 2025-06-29 23:59:59 Skills required: MS-Office, MS-Word, MS-PowerPoint, MS-Excel, English Proficiency (Spoken), Display Ads, Marketing Campaigns , Effective Communication and Creative Direction Other Requirements: 1. Candidates with general skills and knowledge 2. Creative thinking and analytical problem-solving 3. Strong interpersonal and communication skills 4. Strong client-service orientation 5. Ability to manage projects to successful completion, multi-task, and work within tight deadlines 6. Sound business acumen, strategic skills 7. Proficient with MS Office & reporting 8. Exceptionally good at creating and delivering presentations 9. Proactive at work About Company: Sankraft Global is an integrated advertising and marketing solutions company located in Delhi/NCR. We are delivering innovative, strategic, and creative solutions that engage people, activate brands and drive demand. We are a result-oriented MarCom agency and firmly believe that good advertising is an attitude that can be achieved only through innovative thinking.