Client Service Executive

Imagica Health

3 years

2 - 4 Lacs

Surat, Gujarat

Posted:15 hours ago| Platform: SimplyHired logo

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Skills Required

Microsoft Powerpoint Microsoft Word Microsoft Excel English Microsoft Office Bachelor's degree Communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Act as the main point of contact for clients and ensure excellent service delivery
Handle client queries via email, phone, and in-person professionally
Coordinate with internal teams to fulfill client requirements on time
Build and maintain strong client relationships
Prepare reports, client updates, and maintain documentation
Ensure timely resolution of client concerns and escalate when needed
Assist with follow-ups, onboarding, and support processes

Candidate Requirements:

2–3 years of experience in client servicing, or customer support
Strong communication and interpersonal skills
Proficient in MS Office (Word, Excel, PowerPoint)
Ability to manage multiple clients and prioritize tasks
Positive attitude and problem-solving mindset
Fluency in English and Hindi (spoken & written)
Only candidates currently based in Surat will be considered. Applications from outside Surat will not be accepted.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

Cell phone reimbursement
Flexible schedule

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