Client Relationship Manager (Freshers Only)

Company Description

British Noble Press is a premium concierge book ghostwriting service that partners with professionals to turn their ideas into bestselling books. Our award-winning team of writers, editors, and designers have experience working with the Big 5 of publishing. We handle every step of the process, from capturing your voice to placing your book on bestseller lists. British Noble Press ensures white-glove discretion and state-of-the-art writing, enabling professionals to lead without sacrificing their time. We offer meticulous management from the first interview to final publication, always delivering work in the client's voice while maintaining excellence.

Role Description

This is a full-time, on-site role for a Key Account Manager located in Delhi, India. The Key Account Manager will be responsible for managing and growing key client accounts, developing business plans, and ensuring top-notch customer service. Day-to-day tasks include analyzing client needs, creating strategies to meet those needs, and maintaining strong relationships with key accounts. The role also involves frequent communication with clients to ensure satisfaction and identify opportunities for upselling additional services.

Qualifications

• Account Management and Key Accounts skills
• Analytical Skills and Business Planning skills
• Customer Service skills
• Strong communication and interpersonal skills
• Ability to work on-site in Delhi, India
• Bachelor's degree in Business, Marketing, or related field
• Experience in the publishing industry is a plus