Client Relationship - Intern (MBA)

0 - 4 years

0 Lacs

Posted:3 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: You are a Client Relationship Intern at NoBrokerHood, responsible for managing customer relationships, addressing queries, and ensuring customer satisfaction. Your daily tasks involve providing customer support, resolving issues, and analyzing feedback to enhance service quality. Additionally, you will develop communication strategies to improve client interactions and contribute to overall customer service experience. Key Responsibilities: - Manage customer relationships and address queries effectively - Provide customer support and resolve issues in a timely manner - Analyze customer feedback to identify areas for improvement in service quality - Develop communication strategies to enhance client interactions - Contribute to the overall customer service experience Qualification Required: - Proficiency in Customer Satisfaction and Customer Service - Strong Customer Support skills - Excellent Communication skills - Analytical Skills to evaluate and improve customer experiences - Ability to work effectively in a team environment - MBA or equivalent degree in a relevant field - Previous experience in a customer-facing role is a plus,

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