Client Relationship Executive

AMYRA is a premium/luxury lifestyle brand for India and the world. Currently our product portfolio consists of fabric/textile based bags & purses for women, as an alternate to leather/faux leather bags. We intend to add more relevant categories. Since inception, we have sold 100,000+ luxurious products so far & maintained avg review of 4.9/5 (of >9K reviews). Our products are used across luxury weddings, influencers & celebs across India and abroad.

One of our driving values is delighting customers with a great experience and it reflects in our reviews. We place an incredible amount of importance on overall AMYRA experience, which extends well beyond the products - our interaction over call, email, whatsapp or in-person. Our target is to always make sure the customer walks back with a positive view of the brand.

Given this incredibly important role, we are looking for someone who will take complete ownership of:

• Managing pre-sales conversations over email/whatsapp/call/in-person with clients and helping with order placements
• Managing post-sale conversations over email/whatsapp/call/in-person with clients to resolve any issues that they may have with their order
• Coordinating with operations team for client specific requests
• Attending to clients walking into our store and assisting in sales

Timings:

• Monday to Friday with alternate Saturdays working
• Time: 9AM-6PM or 10AM-7PM (as per your convenience)

Candidates having a background in fashion are encouraged to apply.

Job Type: Full-time

Pay: From ₹300,000.00 per year

Benefits:

• Leave encashment
• Paid sick time
• Paid time off

Application Question(s):

• This is not a work from home role. Are you okay working from our office in Egmore Chennai Mon to Friday + Alternate Sat 10AM-7PM OR 9AM-6PM?
• What is current your monthly salary?
• Notice period in months (if you are currently working). Enter 0 if not working.
• What is your expected monthly salary?

Work Location: In person