Client relations Executive (Female)

Client relations Executive (Female)

Location: Ernakulam

Gender Preference: Female Only

Job Type: Full Time

Language : Hindi , English, Malayalam

Job Summary:

We are seeking a proactive and dynamic Client Relations Executive (Female) to join our team in Ernakulam. The ideal candidate will be fluent in Hindi, English, and Malayalam, and skilled in developing and maintaining strong client relationships. This role focuses on building new client connections, exploring business opportunities, and ensuring excellent client service.

Key Responsibilities:

• Develop and nurture strong relationships with existing and new clients.
• Act as the primary point of contact, ensuring prompt and professional communication.
• Identify and pursue new business opportunities to expand the client base.
• Understand client needs and coordinate with internal teams to deliver effective solutions.
• Document and track client interactions, feedback, and follow-up actions.
• Analyze client feedback to recommend service improvements.
• Prepare reports on client engagement, satisfaction, and business development activities.

Qualifications and Skills:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Fluency in Hindi and English; Malayalam is an advantage.
• Strong communication, interpersonal, and negotiation skills.
• Ability to manage multiple accounts and prioritize tasks effectively.
• Proficiency in MS Word, Excel, and PowerPoint is a plus.
• Experience in a similar field is a bonus.

Benefits:

• Cell phone reimbursement
• Internet reimbursement
• Paid sick time
• Commission pay, overtime pay, and performance bonus opportunities

Salary: Will be discussed during the interview and will depend on skills and experience.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement
• Paid sick time

Schedule:

• Day shift

Supplemental Pay:

• Commission pay
• Overtime pay
• Performance bonus

Education:

• Bachelor's (Preferred)

Language:

• Hindi (Required)

Work Location: In person