Client Partner – BFS GCC/GCI

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Job Summary:

We're seeking a dynamic and technically proficient Client Partner to lead and grow a strategic portfolio within the Banking & Financial Services (BFS) domain, specifically focused on GCC/GCI (Captive) setups. This is a high-impact role for a relationship-driven leader who thrives on building trust, driving growth, and delivering excellence. The ideal candidate is a capable of fostering strong client relationship, account mining, driving revenue growth and nurturing C-suite relationships.

Key Responsibilities:

• Client Management:

  Build and nurture strategic relationships with CXO-level stakeholders, becoming a trusted advisor and partner

• Business Growth:

  Own and expand a portfolio currently valued at $8M–$10M, with a clear mandate to grow by $2M annually

• Account Leadership:

  Act as the single point of accountability for client satisfaction, delivery alignment, and business outcomes

• Sales Strategy:

  Drive strategic sales across modernization, migrations, customer experience (CX), and managed services (IT infrastructure and cloud)

• Cross-Functional Collaboration:

  Partner with delivery, operations, and presales teams to ensure seamless execution and value creation

• Market Intelligence:

  Stay ahead of BFSI trends across Core, Retail, and Investment Banking to proactively shape client solutions

What We’re Looking For:

• Industry Expertise:

  Proven experience in BFS GCC/GCI environments, with deep understanding of banking domains i.e. Core, Retail, Investment

• Technology Acumen:

  Strong exposure to selling banking modernization, migrations, CX, or managed services (infra/cloud) etc

• Growth Mindset:

  Must be a strategic farmer with a track record of expanding captive accounts

• Revenue Ownership:

  Demonstrated success in managing $10M portfolios and delivering consistent YoY growth

• Leadership Presence:

  Ability to operate independently, with maturity to drive outcomes across business areas