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Deutsche Bank
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Client Implementation Specialist, AVP

Client Implementation Specialist, AVP

Deutsche Bank

7 - 12 years

27 - 35 Lacs

Mumbai

Posted:4 days ago| Platform:

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Skills Required

german it systems administration cash management networking active directory dns system administration technical support windows system administration desktop support troubleshooting windows administration windows server mcse dhcp

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role :
Job Title- Client Implementation Specialist, AVP
Location- Mumbai, India
Role Description
The Client Implementation Analyst (Documentation) supports the efficient delivery of implementation & documentation tasks and will act as a support resource throughout the project, working under the direct supervision of the Client Implementation Manager(s).Key tasks include (but not limited to) document generation, electronic banking system setups, performing & creating testing, supporting the resolution of client queries and issues.What well offer you

100% reimbursement under childcare assistance benefit (gender neutral)

Sponsorship for Industry relevant certifications and education

Accident and Term life Insurance

Your key responsibilities

Liaise and work with onshore implementation and service team on all documentation that covers new/sub-account opening, signatory updates including KYC, EBICS setup, account closure, account mandate updates, account amendments, as well as setup on Cash management Products.

Manage implementation, maintenance related documentation requirements including signature verification, digitized document archival.

Ensure timely and efficient delivery of required document package to onshore requestor with quality

Work closely with implementation and product management on procedures/workflow concerning product documentation eg. CIS, CSA.

Coordinate with internal parties to ensure all related setups are in place.

Distribute documents to other DB branches/department if needed

Escalate issues with respective L2 support teams

Be able to provide Bank letters based on template and procedure defined

Tasks being performed by the team to be documented and up-to-dated using Adonis

Manage each cases using internal case management tool

Your skills and experience
The person required for the above position should have the following profile:

Proficiency in German speaking and writing; able to communicate in German with clients. Language skillsfluency in German (5-6 years of experience)

5-8 years of handling client facing role.

4-5 year of experience in handling Cash Management products is preferred.

Experience in IT systems administration/Networking will be an advantage

Strong communication and inter-personal skills in German.

How well support you

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Client Implementation Specialist, AVP