Jobs

Interviews
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home

Jobs

Home
>
Jobs in Kochi
>
IBM
>
Client Facing Technical Support Developer

Client Facing Technical Support Developer

IBM

2 - 5 years

3 - 7 Lacs

Kochi

Posted:2 months ago| Platform:

Apply

Skills Required

websphere administration java devops debugging troubleshooting c++ css bootstrap was administration sql technical support xml linux html mysql perl c# python software development c sql server ruby php websphere application server unix

Work Mode

Work from Office

Job Type

Full Time

Job Description

In addition to determining recommendations for problem resolution, our engineers communicate action plans to our clients to ensure that the client is satisfied with steps towards resolution or the problem's root cause. Our engineers continually flex their programming and technology skills through driving problem resolution using improvements to existing and/or new technical Support tools and procedures which can often include examining source code, providing feedback to development for product improvement, creating test cases, creating tools or providing debug modules to our clients. This position is specifically for Technical Support Engineer candidates who will be part of a worldwide team responsible for diagnosing and troubleshooting software problems within IBM Automation spanning multiple operating systems, virtual, and cloud, specifically supporting WebSphere Application Server, WebSphere Liberty, and others in this application portfolio. You are highly motivated and have a passion for technology. You thrive on collaboration, working side by side with people of all backgrounds and disciplines, and you have very strong verbal and written communication skills. You are great at debugging, troubleshooting, designing and implementing solutions to complex technical issues. You have basic understanding of software development and programming languages. Must be willing to work on a weekend rotation to lead diagnosis of critical customer outages. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Experienced Java skills English language skills WebSphere administration and/or support skills Experience in Distributed/UNIX/Linux operating systems Ability to troubleshoot and identify the root cause of issues Communication and customer focus skills – be able to understand customer problems and articulate complex problems Preferred technical and professional experience Scripting skills, such as Perl, Ruby, Python Basic skills in database administration Knowledge in XML technologies Experience any of the following (Development, Devops, Support)

More Jobs at IBM

IBM - Hiring For Process and Sr. Process Analyst (TM/ AML)

Bengaluru

1 - 3 yrs

INR 4 - 7 Lacs

Backend Developer

Bengaluru

1 - 3 yrs

INR 3 - 7 Lacs

Data Engineer-Data Platforms-AWS

Bengaluru

2 - 6 yrs

INR 12 - 16 Lacs

Data Engineer-Data Platforms

Hyderabad

6 - 9 yrs

INR 14 - 17 Lacs

Advisory AI Engineer

Bengaluru

1 - 5 yrs

INR 10 - 14 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Websphere Administration Interview Now

My Connections IBM

Download Chrome Extension (See your connection in the IBM )

Download Now

IBM

www.ibm.com

Information Technology

Armonk

350,000 Employees

6362 Jobs

Key People

Arvind Krishna

Chairman and Chief Executive Officer
Ginni Rometty

Former Chairman, President and CEO
James Kavanaugh

Chief Financial Officer
David Ferdinand

Senior Vice President, Corporate Strategy

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Client Facing Technical Support Developer