Client Care Representative

2 - 6 years

0 Lacs

Posted:2 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Description Role Overview: As a Client Care Representative at AdvertRising Media, you will be responsible for handling daily customer interactions and providing exceptional service and support to ensure customer satisfaction. Your role will involve addressing customer inquiries, resolving issues, and enhancing the overall customer experience. Key Responsibilities: - Handle daily customer interactions with professionalism and courtesy - Address customer inquiries and provide timely and accurate responses - Resolve customer issues in a satisfactory and efficient manner - Ensure customer satisfaction and enhance the overall customer experience Qualifications: - Customer Service and Customer Support skills are essential - Ability to enhance Customer Satisfaction and Customer Experience - Excellent communication and interpersonal skills - Strong problem-solving and conflict resolution abilities - Previous experience in customer service roles is advantageous - Bachelor's degree in Business, Communications, or a related field is preferred,

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