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Liberty Mutual
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Claims Officer - A&H

Claims Officer - A&H

Liberty Mutual

0 - 3 years

2 - 5 Lacs

surat

Posted:None| Platform:

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Skills Required

analytical skills claims publishing excel senior management insurance claims insurance law customer relationship operations travel insurance

Work Mode

Work from Office

Job Type

Full Time

Job Description

Competency :

In-depth understanding of personal accident insurance policies/ Travel Insurance, claims procedures, and relevant regulations
Excellent written and verbal communication skills for interacting with claimants, team members, and other stakeholders
Strong problem-solving and negotiation skills to resolve claims disputes and achieve fair settlements.
Good Analytical skills and Familiar with Basic Microsoft Excel and regulatory changes

Responsibility:

Overseeing the entire lifecycle of personal accident claims, including initial reporting, investigation, documentation, and settlement.
Evaluating complex claims for accuracy, completeness, and compliance with policy terms and regulations.
Serving as the primary point of contact for claimants, providing updates, addressing concerns, and maintaining positive customer relations
Negotiating settlements with claimants, ensuring fair and timely resolution of claims
Ensuring all claims handling activities adhere to relevant insurance laws and regulations
Analyzing claims data to identify trends, improve processes, and reduce claim costs.
Preparing regular reports for senior management on claims performance and operational efficiency
Addressing and resolving escalated claims issues and disputes
Open file review Weekly and publishing weekly reports of OFR Cases

Qualifications

Bachelor of Engineering/Diploma in Engineering/Graduate

About Us

Liberty General Insurance

, we create an inspired, collaborative environment, where people can take ownership of their work; push breakthrough ideas; and feel confident that their contributions will be valued, and their growth championed.

We have an employee strength of 1200+ spread over a network of 116+ offices in 95+ cities, across 29 states. Our partner network consists of about 5000+ hospitals and more than 4000+ auto service centers.

We believe and live by our values every day - Act Responsibly, Be Open, Keep it Simple, Make things better and Put People First.

For learning about our key USPs, you can go visit our website.

Working with Liberty also provides you an opportunity to experience

One Liberty Experience

We create the One Liberty experience through

Providing Global exposure to employees by including them in cross country projects that gives them opportunities to work with diverse teams within & outside India.

Fosters Diversity, Equity & Inclusion (DEI) to create equitable career opportunities

Flexi Working arrangements.

If you aspire to grow & build your capabilities to work in a global environment,

Liberty is the place for you!

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Claims Officer - A&H