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Claims Executive - Motor Insurance.

Claims Executive - Motor Insurance.

Capitalsquare Advisors

2 - 5 years

1 - 4 Lacs

Mumbai

Posted:2 days ago| Platform:

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Skills Required

Motor insurance Basic Claims Executive Claims TPA Insurance claims Management systems Analytical Resource allocation Process enhancement

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities

Single-point claim coordination: Act as the dedicated contact for motor claims third-party, own damage, and theft to ensure smooth communication between client, insurer, police, surveyors, and garages .

Claim filing & documentation: Promptly report accidents/thefts to police and insurers; collect FIRs, policy details, driver statements, vehicle photos, keys (for theft), and other required documents .

Survey & assessment management: Work with surveyors to assess damage; review findings jointly and determine claim admissibility, settlement value, and NCB implications .

Negotiation & settlement: Liaise with insurers to pursue cashless workshops or reimbursement; negotiate and finalize settlements effectively .

Process enhancement: Develop and refine SOPs for motor claims; ensure efficient resource allocation and monitor key process metrics like TAT and claim costs .

Qualifications & Experience

Bachelor s degree (Insurance/Finance preferred).

2 5 years of hands on motor insurance claims experience (brokerage, TPA, insurer, or fleet operations).

Strong familiarity with IRDAI regulations, policy terms, and required documentation.

Excellent coordination and communication skills.

Skilled in negotiation and analytical decision-making.

Basic IT proficiency; experience with claims management systems desirable.

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Claims Executive - Motor Insurance.