Claims Consultant

As a Claims Consultant at Policybazaar, you will play a crucial role in assisting customers with navigating the insurance claims process. Your responsibilities will include guiding clients, verifying claim details, and ensuring a seamless resolution while upholding exceptional customer service. - Guide customers through the entire claims process, providing clarity and support at every stage. - Review and validate all submitted documents for claims to ensure accuracy and completeness. - Address customer inquiries regarding claims promptly and accurately. - Collaborate with internal teams and insurance providers to facilitate efficient claim processing. - Ensure compliance with company policies and regulatory standards throughout claims processing. Qualifications Required: - Minimum educational qualification of 12th pass; graduates are preferred. - Minimum 5 years of experience in customer service or insurance-related roles. - Strong communication skills in English; proficiency in regional languages is a bonus. - Basic computer literacy required; familiarity with CRM systems is advantageous. - Ability to handle customer inquiries with empathy and professionalism. This position offers a monthly salary ranging from 30,000 to 50,000, along with performance-based incentives. You will also receive health insurance coverage, access to employee assistance programs, and opportunities for professional growth. Join a dynamic and supportive team culture that emphasizes personal and professional development. If you are passionate about customer service and eager to make a significant impact in the insurance sector, this role at one of India's leading insurtech companies is an excellent opportunity for you. Don't forget to bring a hard copy of your resume and a valid ID proof (Aadhaar or PAN card) to the interview. Apply now and take the next step in your career within the insurance industry!,