Claims Associate

As a Junior Associate Claims at Carelon Global Solutions India, you will be responsible for processing level delivery & performance according to set SLA parameters. Reporting to the Team Lead of Business Operations, you must have a thorough understanding of business delivery, metrics, and leadership. Your role will involve briefing and delivering in-house process requirements, as well as coordinating with onshore partners when necessary. Your primary responsibilities will include evaluating and processing claims in compliance with company policies and procedures, productivity and quality standards. It is essential to consistently meet production and quality standards based on quality control expectations. Additionally, you will need to demonstrate adaptability in cross-training and multitasking, ensuring accurate and timely claims processing. Assisting claimants, providers, and clients with claim-related issues or inquiries will also be part of your duties. To qualify for this role, you should hold a Bachelor's or Master's degree in fine arts/design (Non-BTech preferred). As a fresher, you are expected to possess basic computer and keyboard skills, good oral and written communication abilities, and working knowledge of MS Office. A strong customer service orientation, agility, solution-centric mindset, inclusivity, and willingness to work in any shift or office location based on organizational requirements are essential skills and competencies. At Carelon, we believe in providing limitless opportunities for our associates, aligning with the brand belief that limitless minds are our greatest asset. Our inclusive culture fosters growth, well-being, purpose, and a sense of belonging. Life at Carelon is characterized by an extensive focus on learning and development, an innovative and creative culture, holistic well-being, comprehensive rewards and recognitions, competitive health and medical insurance coverage, best-in-class amenities, and workspaces designed with our associates at the center. As an equal opportunity employer, Carelon celebrates the diversity of its workforce and the various ways of working. We offer reasonable accommodation to empower all our associates to deliver their best results. If you require accommodation such as an interpreter or a different interview format due to a disability, please request the Reasonable Accommodation Request Form. Disclaimer: Offered designation titles may vary within the organization.,