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3.0 - 8.0 years
2 - 6 Lacs
noida
Work from Office
Req ID: 335692 We are currently seeking a Network Support Specialist Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). About this role: The Sr. Telecommunications Analyst will be responsible for supporting the UPS network and providing solutions to complex problems. This position analyzes, maintains, monitors, and troubleshoot telecommunication components to provide a secure, high-performance network. This position maintains and increases a broad range of knowledge and skills in telecommunications systems, dial plans, switching architecture, telephony, and wiring.The analyst maintains a packet analyzer infrastructure (e.g., patches, custom modifications, upgrades, etc.) t...
Posted 1 month ago
1.0 - 5.0 years
3 - 6 Lacs
nashik
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 1 month ago
3.0 - 5.0 years
4 - 8 Lacs
mumbai
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 1 month ago
1.0 - 5.0 years
3 - 7 Lacs
noida
Work from Office
Providing 3rd level support to end users for issues on various OS platforms and the creation and communication of Citrix support documentation for 1st and 2nd level support teams Basic networking knowledge, including TCP/IP, firewalls, load balancers and switches Certification in Citrix XenApp and XenDesktop or equivalent work experience relative to supporting XenApp and XenDesktop platforms running version 6.5 and/or 7.x Experienced with deployment of servers utilizing PVS and/or MCS in a virtual environment Working knowledge of Insight and Director monitoring platforms Citrix environment health check monitoring (check all unregistered VDIs and work on them) Monitoring Service-now queue for...
Posted 1 month ago
2.0 - 5.0 years
5 - 9 Lacs
pune
Work from Office
About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education The Virtual Desktop Operations team within Barclays Collaboration Services fronts the service delivery of a 24x7 third-level and engineering support service across ConnectApps and VDI solutions within the firm. The team aim to pro-actively improve the environment through monitoring and automation, and so ensure Service Operations c...
Posted 1 month ago
4.0 - 8.0 years
11 - 14 Lacs
bengaluru
Work from Office
Strong troubleshooting, analytical, problem-solving, and conceptual skills. Strong customer focus and understanding of client expectations. Good communication skills and team player, ability to co-ordinate well within local/global teams within same function as well as cross functional teams. 7+ years of Packaging experience in Flexera AdminStudio, Windows Application Virtualization Offerings like Microsoft App-v, Citrix XenApp, Microsoft Intune etc Experience in application compatibility testing and remediation Experience in scripting languages like VB script, batch script, PowerShell Good knowledge of Application Package distribution tools (SCCM 2007/2012,Altiris) Demonstrates ability to or...
Posted 1 month ago
5.0 - 8.0 years
3 - 6 Lacs
hyderabad
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 1 month ago
3.0 - 5.0 years
4 - 8 Lacs
mumbai
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 1 month ago
3.0 - 5.0 years
4 - 8 Lacs
hyderabad
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 1 month ago
6.0 - 9.0 years
27 - 42 Lacs
pune
Work from Office
Job Summary COGNIZANT IS LOOKING FOR TEAM LEAD ROLE VDI Citrix Cloud VDI - Citrix VAD 8 to 12 years of experience on administration and troubleshooting of Citrix XenDesktop 7.5 and above Experience on Citirx PVS Should have worked on Updating the Master Image provisioning of VDIs through MCS or PVS. Knowledge on Citrix Netscaler Knowledge on VMware infrastructure. Exposure to ThinClients Expertise in Windows Server 2012 or 2016. Citrix and TS License Management Citrix Certifications will be a plus (CCA) Responsibilities Citrix and TS License Management. Citrix Certifications will be a plus. Have good communication presentation and project management skills. Citrix Certifications will be a pl...
Posted 1 month ago
5.0 - 8.0 years
3 - 6 Lacs
mumbai
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 1 month ago
3.0 - 5.0 years
4 - 8 Lacs
hyderabad
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 1 month ago
3.0 - 5.0 years
4 - 8 Lacs
mumbai
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 1 month ago
3.0 - 5.0 years
4 - 8 Lacs
hyderabad
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 1 month ago
4.0 - 7.0 years
7 - 11 Lacs
bengaluru
Work from Office
Keyskill- Routing , Switching Cisco Nexus, Sdwan Expert Knowledge of LAN switching technologies: STP, Trunking, Ether channel and good understanding of high availability fundamentals (HSRP and VRRP), Good hands-on experience on the load balancing concepts like - LACP, PaGP Good understanding of DHCP, DNS Hands-on experience troubleshooting Cisco ISR routers, switches & Wireless controller, Extreme switches, Infoblox, Silver peak. Strong hands-on work experience with Cisco Nexus 7K, 5K, 2K devices. Cisco ASR, Experience in designing, deploying and troubleshooting VDC, VPC, OTV, Fabric path, FCoE and multi-tenancy in the datacentres. Hands-on experience on Load Balancers (Cisco, Citrix Netscal...
Posted 1 month ago
4.0 - 6.0 years
6 - 11 Lacs
bengaluru
Work from Office
1. Knowledge of LAN switching technologies: STP, Trunking, Ether channel 2. Good understanding of high availability fundamentals (HSRP and VRRP) 3. Good understanding of DHCP, DNS 4. Good hands on experience on the load balancing concepts like - LACP, PaGP 5. Knowledge in Cisco ISR routers, switches & Wireless controller, Extreme switches, Infoblox, Silverpeak 6. Hands-on experience on Load Balancers (Cisco, Citrix Netscaler) 7. Working knowledge on MPLS, Metro Ethernet and Hub Spoke concepts. 8. Handling & Monitoring of day to day network operational issues and escalations 9. Monitor and track ticket system, email system and phone for incoming Incidents and Requests, Review ticket answers f...
Posted 1 month ago
5.0 - 8.0 years
3 - 6 Lacs
hyderabad
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 1 month ago
3.0 - 5.0 years
4 - 8 Lacs
hyderabad
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 1 month ago
5.0 - 8.0 years
3 - 6 Lacs
hyderabad
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 1 month ago
3.0 - 5.0 years
3 - 6 Lacs
mumbai
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 1 month ago
5.0 - 8.0 years
6 - 10 Lacs
chennai
Remote
Contract duration- 6 months to 1 year (can be extendable) Responsible for creating new or converting existing automations for Citrix and VDI deployments. Develop automation scripts for configuration management, patching, and compliance. Generate detailed reports related to Citrix environment performance and compliance. Expertise in scripting using PowerShell for automation tasks. Hands-on experience with Ansible for infrastructure automation. Proficient in tools like Citrix Studio, Citrix Director, ControlUp for management and monitoring. Experience working with Citrix, VMware, Nutanix APIs for integration and automation.
Posted 1 month ago
5.0 - 8.0 years
5 - 9 Lacs
pune
Work from Office
Role Purpose The purpose of this role is to analyse, identify, rectify & recommend specific improvement measures that help in the security posture of the organization by protecting the sensitive information Do Ensuring customer centricity by providing apt cybersecurity Monitoring and safeguarding the log sources and security access Planning for disaster recovery in the event of any security breaches Monitor for attacks, intrusions and unusual, unauthorized or illegal activity Performs moderately complex log reviews and forensic analysis to identify unauthorized or unacceptable access to data or systems Conduct security assessments, risk analysis and root cause analysis of security incidents ...
Posted 1 month ago
8.0 - 11.0 years
8 - 12 Lacs
bengaluru
Work from Office
Educational Requirements Bachelor of Engineering Service Line Cloud & Infrastructure Services Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to provide best fit architectural solutions for one or more projects. You would also provide technology consultation and assist in defining scope and sizing of work You would implement solutions, create technology differentiation and leverage partner technologies. Additionally, you would participate in competency development with the objective of ensuring the best-fit and high quality technical solutions. You would be a key contributor in creating thought leadership within the area of ...
Posted 1 month ago
5.0 - 9.0 years
11 - 16 Lacs
gurugram
Work from Office
The Information Security Engineer configures, improves, modifies, and evaluates security tools and services in our hosting-based environment. They specialize in conducting technology and system assessments, while providing technical consultation, to our customers, that offers unparalleled world-class service. As technology evolves, so does the safety needed, supporting Rackspace Cloud products, being adaptable, plus being relevant in the cybersecurity news is a very important part of the role. Information Security Engineers partner with additional teams and third-party vendors to resolve security vulnerabilities and respond to all security weak points. To be a successful Information Security...
Posted 1 month ago
1.0 - 4.0 years
3 - 7 Lacs
gurugram
Work from Office
About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Role Description:Citrix Engineer with 5 + years of experience and provides high-class troubleshooting and solutions to problems relating to the Citrix platform. The individual maintains and monitors how the Citrix settings and dependencies perform. Also, he/ she offers Citrix sup...
Posted 1 month ago
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