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4.0 - 6.0 years
6 - 11 Lacs
bengaluru
Work from Office
1. Knowledge of LAN switching technologies: STP, Trunking, Ether channel 2. Good understanding of high availability fundamentals (HSRP and VRRP) 3. Good understanding of DHCP, DNS 4. Good hands on experience on the load balancing concepts like - LACP, PaGP 5. Knowledge in Cisco ISR routers, switches & Wireless controller, Extreme switches, Infoblox, Silverpeak 6. Hands-on experience on Load Balancers (Cisco, Citrix Netscaler) 7. Working knowledge on MPLS, Metro Ethernet and Hub Spoke concepts. 8. Handling & Monitoring of day to day network operational issues and escalations 9. Monitor and track ticket system, email system and phone for incoming Incidents and Requests, Review ticket answers f...
Posted 3 months ago
5.0 - 8.0 years
3 - 6 Lacs
hyderabad
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 3 months ago
3.0 - 5.0 years
4 - 8 Lacs
hyderabad
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 3 months ago
5.0 - 8.0 years
3 - 6 Lacs
hyderabad
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 3 months ago
3.0 - 5.0 years
3 - 6 Lacs
mumbai
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 3 months ago
5.0 - 8.0 years
6 - 10 Lacs
chennai
Remote
Contract duration- 6 months to 1 year (can be extendable) Responsible for creating new or converting existing automations for Citrix and VDI deployments. Develop automation scripts for configuration management, patching, and compliance. Generate detailed reports related to Citrix environment performance and compliance. Expertise in scripting using PowerShell for automation tasks. Hands-on experience with Ansible for infrastructure automation. Proficient in tools like Citrix Studio, Citrix Director, ControlUp for management and monitoring. Experience working with Citrix, VMware, Nutanix APIs for integration and automation.
Posted 3 months ago
5.0 - 8.0 years
5 - 9 Lacs
pune
Work from Office
Role Purpose The purpose of this role is to analyse, identify, rectify & recommend specific improvement measures that help in the security posture of the organization by protecting the sensitive information Do Ensuring customer centricity by providing apt cybersecurity Monitoring and safeguarding the log sources and security access Planning for disaster recovery in the event of any security breaches Monitor for attacks, intrusions and unusual, unauthorized or illegal activity Performs moderately complex log reviews and forensic analysis to identify unauthorized or unacceptable access to data or systems Conduct security assessments, risk analysis and root cause analysis of security incidents ...
Posted 3 months ago
8.0 - 11.0 years
8 - 12 Lacs
bengaluru
Work from Office
Educational Requirements Bachelor of Engineering Service Line Cloud & Infrastructure Services Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to provide best fit architectural solutions for one or more projects. You would also provide technology consultation and assist in defining scope and sizing of work You would implement solutions, create technology differentiation and leverage partner technologies. Additionally, you would participate in competency development with the objective of ensuring the best-fit and high quality technical solutions. You would be a key contributor in creating thought leadership within the area of ...
Posted 3 months ago
5.0 - 9.0 years
11 - 16 Lacs
gurugram
Work from Office
The Information Security Engineer configures, improves, modifies, and evaluates security tools and services in our hosting-based environment. They specialize in conducting technology and system assessments, while providing technical consultation, to our customers, that offers unparalleled world-class service. As technology evolves, so does the safety needed, supporting Rackspace Cloud products, being adaptable, plus being relevant in the cybersecurity news is a very important part of the role. Information Security Engineers partner with additional teams and third-party vendors to resolve security vulnerabilities and respond to all security weak points. To be a successful Information Security...
Posted 3 months ago
1.0 - 4.0 years
3 - 7 Lacs
gurugram
Work from Office
About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Role Description:Citrix Engineer with 5 + years of experience and provides high-class troubleshooting and solutions to problems relating to the Citrix platform. The individual maintains and monitors how the Citrix settings and dependencies perform. Also, he/ she offers Citrix sup...
Posted 3 months ago
5.0 - 9.0 years
5 - 9 Lacs
bengaluru
Work from Office
Educational Requirements Bachelor of Engineering,BTech,BCA,BSc,MTech,MCA,MSc Service Line Microsoft Practice Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-proc...
Posted 3 months ago
3.0 - 5.0 years
5 - 9 Lacs
hyderabad
Work from Office
Educational Requirements Bachelor of Engineering,BCA,BTech,MTech,MSc,MCA,BSc Service Line Microsoft Practice Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-proc...
Posted 3 months ago
8.0 - 11.0 years
15 - 19 Lacs
bengaluru
Work from Office
Educational Requirements Bachelor of Engineering Service Line Cloud & Infrastructure Services Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to provide best fit architectural solutions for one or more projects. You would also provide technology consultation and assist in defining scope and sizing of work You would implement solutions, create technology differentiation and leverage partner technologies. Additionally, you would participate in competency development with the objective of ensuring the best-fit and high quality technical solutions. You would be a key contributor in creating thought leadership within the area of ...
Posted 3 months ago
4.0 - 8.0 years
8 - 11 Lacs
bengaluru
Work from Office
Strong troubleshooting, analytical, problem-solving, and conceptual skills. Strong customer focus and understanding of client expectations. Good communication skills and team player, ability to co-ordinate well within local/global teams within same function as well as cross functional teams. 7+ years of Packaging experience in Flexera AdminStudio, Windows Application Virtualization Offerings like Microsoft App-v, Citrix XenApp, Microsoft Intune etc Experience in application compatibility testing and remediation Experience in scripting languages like VB script, batch script, PowerShell Good knowledge of Application Package distribution tools (SCCM 2007/2012,Altiris) Demonstrates ability to or...
Posted 3 months ago
4.0 - 8.0 years
4 - 7 Lacs
pune
Work from Office
We are seeking a highly skilled and innovative Product Developer to join our Release Engineering team. The ideal candidate will have a strong mainframe background in creating and maintaining build processes and automating mainframe applications. This role involves working on the development and maintenance of our internal processes to ensure efficient and reliable software delivery. Here is how, through this exciting role, YOU will contribute to BMC's and your own success: Assist in the development and optimization of build, install and automation systems for internal engineering processes. Code Pipeline administrator tasks including updating REXX and building/maintaining ISPF modules. Suppo...
Posted 3 months ago
15.0 - 20.0 years
3 - 7 Lacs
ahmedabad
Work from Office
About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Citrix Virtual Apps and Desktop Administration, NetScaler Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to tro...
Posted 3 months ago
8.0 - 10.0 years
7 - 11 Lacs
hyderabad
Work from Office
Citrix Key Skills: Experience in Citrix CVAD , DaaS and Azure Cloud is the mandatory skill and rest is mentioned in the JD shared earlier. Hyderabad is the primary location and secondary would be Bangalore / Pune /Chennai Experience in Citrix CVAD/DaaS, Azure AVD. XenApp 7.X and Later Versions NetScaler 11.x & Later versions MS Enterprise Windows Server 2016/2019 experience Hyper-V/Nutanix virtualization experience Group Policies / Active Directory Image creation / management SCVMM (System Centre Virtual Machine Manager) SCCM (System Centre Configuration Manager) SCOM (System Centre Operations Manager) UPM/FSLogix Storage iSCSI / Fibre channel exposure Enterprise data continuity experience N...
Posted 3 months ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
You will be responsible for configuring and maintaining Citrix environments to ensure optimal performance. Your role will involve providing user support for Citrix-related issues, monitoring system performance metrics, diagnosing and troubleshooting technical problems, and implementing backup and recovery solutions. It will also be your responsibility to ensure that security protocols are up to date and in place. Additionally, you will create and maintain documentation of system configurations and procedures, work with cross-functional teams to streamline Citrix deployments, and participate in planning and executing Citrix upgrades. You will evaluate and recommend new technologies for system...
Posted 3 months ago
4.0 - 6.0 years
6 - 16 Lacs
bengaluru
Work from Office
Role & responsibilities Good in Application level NW protocols experience in VDI brokers (Citrix, AVD, VMWare) Hands on with SDK development, Cert config Linux system programming VDI protocol knowledge is added advantage Preferred candidate profile immedidate joiner
Posted 3 months ago
3.0 - 5.0 years
4 - 8 Lacs
hyderabad
Work from Office
About The Role Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve cus...
Posted 3 months ago
3.0 - 5.0 years
4 - 8 Lacs
hyderabad
Work from Office
About The Role Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve cus...
Posted 3 months ago
1.0 - 5.0 years
3 - 6 Lacs
hyderabad
Work from Office
About The Role Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve cus...
Posted 3 months ago
5.0 - 8.0 years
3 - 6 Lacs
mumbai
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 3 months ago
5.0 - 8.0 years
3 - 6 Lacs
hyderabad
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 3 months ago
5.0 - 8.0 years
3 - 6 Lacs
hyderabad
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 3 months ago
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