Citrix Servers L3 Administrator / Engineer

• Citrix Servers L3 Administrator / Engineer Role Overview The Citrix L3 Administrator is responsible for advanced management, troubleshooting, and optimization of Citrix environments
• This includes XenApp/XenDesktop, Citrix Virtual Apps and Desktops, Citrix ADC (NetScaler), and related infrastructure
• The role requires deep expertise in Citrix technologies, strong problemsolving skills, and the ability to resolve complex issues independently while supporting enterprisescale deployments

Key Responsibilities

• - Manage and maintain Citrix XenApp/XenDesktop and Citrix Virtual Apps & Desktops environments
• - Provide L3 support for escalated incidents, ensuring timely resolution of complex Citrix issues
• - Administer and optimize Citrix ADC (NetScaler) for load balancing, VPN, and application delivery
• - Perform patching, upgrades, and configuration management across Citrix servers and components
• - Conduct performance tuning and capacity planning for Citrix infrastructure
• - Implement security hardening and compliance standards for Citrix environments
• - Automate routine tasks using PowerShell or scripting tools
• - Collaborate with infrastructure, network, and application teams to ensure seamless delivery of Citrix services
• - Lead root cause analysis for critical incidents and document resolutions
• - Maintain knowledge base and documentation for configurations, processes, and troubleshooting guides

Required Skills & Experience

• - 7-12 years of experience in Citrix administration with strong L3 expertise
• - Handson experience with Citrix XenApp/XenDesktop, Citrix Virtual Apps & Desktops, Citrix ADC (NetScaler)
• - Strong knowledge of Windows Server administration and Active Directory integration
• - Expertise in Citrix StoreFront, Citrix Director, Citrix Studio, and Profile Management
• - Experience with Citrix Provisioning Services (PVS) / Machine Creation Services (MCS)
• - Familiarity with hypervisors (VMware, HyperV) and cloud platforms (Azure, AWS)
• - Proficiency in PowerShell scripting for automation and troubleshooting
• - Solid understanding of networking concepts, firewalls, and load balancing
• - Ability to lead critical incident resolution and mentor junior administrators
• Preferred Qualifications - Certifications: CCAV, CCPV, CCEV (Citrix Certified Expert Virtualization)
• - Experience with Citrix Cloud and hybrid deployments
• - Exposure to monitoring tools (Citrix Director, ControlUp, Splunk, etc)
• - Knowledge of ITIL processes for incident, problem, and change management