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5.0 - 8.0 years

7 - 11 Lacs

Bengaluru

Work from Office

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: CISCO Nexus Admin. Experience5-8 Years.

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5.0 - 9.0 years

5 - 9 Lacs

Coimbatore

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Deep technical knowledge / understandings of L2 / L3 networking protocols and technologies (VPC, STP, HSRP, OSPF, EIGRP, BGP) Strong Nexus 2K/5K/7K/9K platform knowledge and hands-on experience Knowledge of overlay technologies BGP EVPN, OTV, LISP knowledge and understandings of Cisco SDN based technologies such as Cisco ACI, Nexus, Cisco Programmable Network Portfolio (Standalone VXLAN-Fabric) and DCNM. Desired Skills (Good to have as value add to this role) Familiar with computing, virtualization, and container environments (Cisco UCS, Hyperflex, VMware, Microsoft, Kubernetes) Education &/ Additional Certifications Degree/ Masters CCNP, CCIE (R&S / DC) VCP, AWS, CKA (Good to have)

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1.0 - 5.0 years

2 - 6 Lacs

Noida

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- JD:- - Strong understanding of Software defined storage technology - Strong experience on Powerflex Architecture (Rack & Appliance) - Strong experience on implementation/ Upgrade of VMware VCenter, ESXi & Networking Switches (CISCO & DELL) - Experience in Cisco Nexus family of switches like Nexus 3K & 9K - Knowledge on NSX & ACI, are good to have. Desirable

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7.0 - 12.0 years

15 - 25 Lacs

Pune, Bengaluru

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Senior Network Consultant Roles and Responsibilities Provide architecture and technology infrastructure strategy for Customers future direction by providing briefing on new technologies and services available in the marketplace for requirements. Engage and participate in new design, solutions, and development activities. Design, upgrade, control, and configure existing network and security systems by monitoring the environment; identifying gaps; evaluating and implementing enhancements, policy, and procedures; and solving highly complex issues. Design, deploy, and migrate legacy WAN to SD-WAN cloud solutions. Carry out implementation of network projects assigned, using established process and best practice principles. Prepare high-level and low-level diagrams (HLDs and LLDs). Prepare bills of materials (BOMs), design documents, and technical presentations for the Customer. Work closely with project managers and the Customers technical authorities to ensure smooth delivery of project deliverables. Direct and guide complex network implementation. Design, install, configure, and test data networks for complex and heterogenous systems. Employ a good skillet of adopting new infrastructure knowledge and working with stakeholders for design proposal. Provide a threat intelligence feed so Customer can understand current trends and threats and make informed decisions about appropriate response actions. Proactively perform maintenance for service line (e.g., failover testing, device access audits, configuration audits, backups, patch-level validations, document validations). Data network technologies (WAN, LAN, WLAN, SD-WAN, SD-LAN, MAN, MPLS, VPN, etc.) and data communications technologies. IP routing protocols (e.g., BGP, EIGRP, OSPF, VRRP, LDP, RSVP, STP, RSTP, MSTP, multicast, and policy-based routing). Product Experience SD-WAN, SD-LAN, and campus LAN devices both wired and wireless using Cisco, HPE Aruba, Juniper, and Dell products SD-WAN: Viptela, Silver Peak Cisco Data center grade switches Cisco Nexus Cisco Software-Defined Access (SDA) and DNA Center (DNAC) Cisco Web Security appliances Cisco Identity Services Engine (ISE) Bluecoat Security Platform: proxy servers and management center DNS, DHCP, and IP Address Management (DDI): Infoblox, EfficientIP Soft Skills Customer handling and stakeholder management skills Ability to work with people in different time zones Ability to operate in a fast-paced, evolving environment; appropriately prioritize tasks; and keep abreast of the latest technology Demonstrated ability to build strong, effective customer relationships Analytical skills to interpret IT user requests and understand end-user requirements Solid knowledge of the IT Service Management framework, practices, and process experience Service delivery task skills (reporting, customer relationships, SLA management, etc.) Experience in preparing design documents and presentations during Customer workshops Excellent analytical and troubleshooting skills Strong verbal, written communication skills Creative thinking in implementing service improvements (automation, incident reduction, etc.) Willingness and flexibility to learn new technologies, scale up quickly, and adapt to different roles as situation demands

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8.0 - 13.0 years

20 - 30 Lacs

Pune, Bengaluru

Hybrid

Please share your updated profile to sugantha.krishnan@acldigital.com We are looking for a highly skilled and experienced Senior Network Engineer to join our team. The ideal candidate will have extensive experience in ACI migration and implementation, ACI operations and troubleshooting, and Cisco Nexus switches. Awareness of SD-WAN and SD-LAN, along with strong communication skills, is essential. The candidate should have 8+ years of experience in the network domain and be proficient in routing and switching. Experience in small-scale network solution design and Cisco certifications would be an added advantage. Knowledge of Python and Shell scripting is also desirable. Key Responsibilities Perform ACI migration and implementation tasks. Handle ACI operations and troubleshooting efficiently. Configure and maintain Cisco Nexus switches. Demonstrate awareness of SD-WAN and SD-LAN technologies. Design small-scale network solutions. Collaborate with team members and communicate effectively. Ensure optimal performance and reliability of network systems. Provide technical support and guidance to junior engineers. Requirements Must have ACI migration and implementation experience. Must have ACI operations and troubleshooting experience. Must have experience with Cisco Nexus switches. Awareness of SD-WAN and SD-LAN technologies. 8+ years of experience in the network domain. Strong communication skills. Good experience in routing and switching. Experience in small-scale network solution design. Cisco certifications would be an added advantage. Knowledge of Python and Shell scripting would be an added advantage.

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5.0 - 9.0 years

5 - 9 Lacs

Bengaluru

Work from Office

Deep technical knowledge / understandings of L2 / L3 networking protocols and technologies (VPC, STP, HSRP, OSPF, EIGRP, BGP) Strong Nexus 2K/5K/7K/9K platform knowledge and hands-on experience Knowledge of overlay technologies BGP EVPN, OTV, LISP knowledge and understandings of Cisco SDN based technologies such as Cisco ACI, Nexus, Cisco Programmable Network Portfolio (Standalone VXLAN-Fabric) and DCNM. Desired Skills (Good to have as value add to this role) Familiar with computing, virtualization, and container environments (Cisco UCS, Hyperflex, VMware, Microsoft, Kubernetes) Education &/ Additional Certifications Degree/ Masters CCNP, CCIE (R&S / DC) VCP, AWS, CKA (Good to have)

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1.0 - 5.0 years

2 - 6 Lacs

Gurugram

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- JD:- - Strong understanding of Software defined storage technology - Strong experience on Powerflex Architecture (Rack & Appliance) - Strong experience on implementation/ Upgrade of VMware VCenter, ESXi & Networking Switches (CISCO & DELL) - Experience in Cisco Nexus family of switches like Nexus 3K & 9K - Knowledge on NSX & ACI, are good to have. Desirable

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3.0 - 5.0 years

5 - 9 Lacs

Noida

Work from Office

Join our Team About this opportunity: Ericsson is looking for a highly skilled Senior Engineer IP SDN to lead and drive technological excellence across our Core and IT Cloud domains This role is critical in ensuring the seamless operation, enhancement, and innovation of our Managed Services deliveries As part of the Ericsson Operations Engine, you will be responsible for the full lifecycle of Create, Sustain, and Evolve, making a significant impact on the performance and scalability of our networks, What you will do: Design, configure, and troubleshoot complex IP networks involving OSPF, BGP, LDP, MPLS, BFD, VRRP, HSRP, VRF, STP, MCLAG, Trunking, Port Channel, Experience with data center topologies (Leaf-Spine, Gateway) and Layer 2/Layer 3 protocols, Good knowledge on routing concepts like static routes and dynamic routes & dynamic routing protocols like EIGRP, OSPF and its working, Work with Cisco Nexus platforms and configure VXLAN and VLAN for enhanced data center connectivity and segmentation, Hanson experience in the Cloud architecture of Ericsson, Cisco Setup, DC Gateway, Leaf, Spine, and CGNAT is preferable, Configure Load Balancing solutions (F5, Citrix, HAProxy) to optimize traffic distribution and ensure application availability, Ensure high availability by implementing redundancy and failover strategies using protocols like VRRP and HSRP, GLBP, Monitor and improve network performance through analysis of KPIs and incident reports, Support Data Center network architecture including Leaf-Spine topologies, EVPN EVI, Collaborate with cross-functional teams to align network design and performance with business requirements, Good understanding of the protocols like TCP, UDP, IP, ARP, ICMP and their troubleshooting Experience The Skills You Bring Bachelor of Engineering or equivalent experience with at least 2 to 8 years in the field of IT, Must have experience in handling operations in any customer service delivery organization, Willingness to work in a 24x7 operational environment with rotating shifts, including weekends and holidays, to support critical infra and ensure minimal downtime, Why join Ericsson At Ericsson, you?ll have an outstanding opportunity The chance to use your skills and imagination to push the boundaries of what?s possible To build solutions never seen before to some of the worlds toughest problems You?ll be challenged, but you wont be alone You?ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next, What happens once you apply Click Here to find all you need to know about what our typical hiring process looks like, Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team Ericsson is proud to be an Equal Opportunity Employer learn more, Primary country and city: India (IN) || Noida Req ID: 764296

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3.0 - 6.0 years

3 - 7 Lacs

Mumbai

Work from Office

Deep technical knowledge / understandings of L2 / L3 networking protocols and technologies (VPC, STP, HSRP, OSPF, EIGRP, BGP) Strong Nexus 2K/5K/7K/9K platform knowledge and hands-on experience Knowledge of overlay technologies BGP EVPN, OTV, LISP knowledge and understandings of Cisco SDN based technologies such as Cisco ACI, Nexus, Cisco Programmable Network Portfolio (Standalone VXLAN-Fabric) and DCNM. Desired Skills (Good to have as value add to this role) Familiar with computing, virtualization, and container environments (Cisco UCS, Hyperflex, VMware, Microsoft, Kubernetes) Education &/ Additional Certifications Degree/ Masters CCNP, CCIE (R&S / DC) VCP, AWS, CKA (Good to have)

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1.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Job Description - JD:- - Strong understanding of Software defined storage technology - Strong experience on Powerflex Architecture (Rack & Appliance) - Strong experience on implementation/ Upgrade of VMware VCenter, ESXi & Networking Switches (CISCO & DELL) - Experience in Cisco Nexus family of switches like Nexus 3K & 9K - Knowledge on NSX & ACI, are good to have. Desirable Requirements

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1.0 - 5.0 years

2 - 6 Lacs

Hyderabad

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Job Description - JD:- - Strong understanding of Software defined storage technology - Strong experience on Powerflex Architecture (Rack & Appliance) - Strong experience on implementation/ Upgrade of VMware VCenter, ESXi & Networking Switches (CISCO & DELL) - Experience in Cisco Nexus family of switches like Nexus 3K & 9K - Knowledge on NSX & ACI, are good to have. Desirable Requirements

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8.0 - 12.0 years

10 - 14 Lacs

Navi Mumbai

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8+ years of experience in enterprise networking and 4+ years with Cisco ACI deployments. Demonstrated experience in application-centric ACI migrations, including dependency mapping and policy translation.

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3.0 - 6.0 years

7 - 12 Lacs

Mumbai

Work from Office

About NCR Atleos Company NCR Atleos Job Title Network Operations L2 Analyst Job Location Mumbai, India Shifts Rotational A Network Operations L2 Analyst plays a crucial role in maintaining and optimizing an organizations network infrastructure. Our company is growing rapidly and is searching for experienced candidates for the position of N etwork O perations L2 A nalyst. While this is our ideal list, we will consider candidates that do not necessarily have all the qualifications but have sufficient experience and talent. Key Responsibilities I mplement and support of the corporate network infrastructure. Key member of the team responsible for designing and developing scalable and highly available global network architectures to meet the firms business needs. Participate in the design, setup and configuration of complex L2/L3 switch es. Maintain, create and update all network documentation and topology diagrams. S upport multiple datacenters consisting of Cisco Nexus LAN (L2/L3), Console switches , ASA firewalls, Cisco UCS Fabric Interconnects, Palo Alto firewalls, Cisco Wireless LAN Controllers , Aruba Device and other miscellaneous network appliances. Research, evaluate, maintain and perform Cisco IOS code upgrades for a global network infrastructure. Leverage multiple network monitoring tools to analyze network traffic patterns to proactively identify performance issues and account for capacity planning. Work with multiple vendors routinely for support, feature enhancement and design strategy when required . Responsible for managing and maintaining SD Wan networks. Full ownership of all WAN routers, configurations, QoS policies and ensuring stability of the network 24/7. Support manage and maintain all ISP Internet connectivity for the firm from multiple carriers with multiple links in multiple locations. Support, manage and maintain network monitoring system for the firms global network. This includes network performance monitoring for WAN/LAN links, network nodes, alerting and response, network configuration management and compliance and IP address management. Support of the firms global wireless infrastructure made up of all Cisco thin APs and Cisco Wireless LAN Controllers. On a rotating basis, provide after hour coverage to respond to network related issues occurring either before or after support hours. When requested , attends IT meetings and scheduled teleconferences. Other duties and projects as assigned. Opportunity to embrace the position, exposure to the latest technologies and growth potential. 3 - 5+ years related work experience preferably in a professional services environment. Experience with Cisco Nexus L2/L3 switching technology. Protocols EIGRP, BGP, OSPF, HSRP, IPSEC, VPN, NAT, 802.1Q, 802.11, LACP, Spanning-tree, UDLD, BPDU, HTTP, HTTPS, DHCP, DNS. Experience with Cisco 4500, 3850, ASR/ISR routers and Nexus 7K/9Ks. Must possess a thorough understanding of Network Infrastructure and security topology. IP telephony a plus Knowledge and/or experience configuring and supporting Cisco ASA firewalls. VPN, IPS/IDS and Palo Alto. Experience with Cisco wireless technology and LAN controllers. Any prior experience Cisco ACS, Radius, TACACS, Prime or ISE. Network monitoring tools ( SolarWinds , Site24x7 ), SNMP, Wireshark. Experience with Zscaler and/or F5 load balancers very desirable, web URL filtering is a plus but not required . Excellent written, oral and interpersonal communications skills. Ability to conduct research into network issues and products as required . Ability to communicate ideas in both technical and user-friendly language. Highly self-motivated and directed, with keen attention to detail. Proven analytical and creative problem-solving abilities. Able to prioritize and execute tasks in a high-pressure environment. Strong customer service orientation. Experience working in a team-oriented, collaborative environment. Qualification Education Bachelors degree in IT / Computer Science or equivalent streams. Cisco certifications in Routing, switching and/or Wireless is an added advantage. Work Environment This is a full-time position. Candidates must be ready to work 5 days a week from Mumbai office. Candidates should be ready to work in rotational schedules / shifts and supporting 24x7 operations. EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agenciesNCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

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7.0 - 12.0 years

10 - 20 Lacs

Chennai

Work from Office

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. We are delighted to invite you for a discussion to get to know more about you and your professional experience. We are Organizing a walk-in Drive at Chennai Location. Please find details below: Date- 21-Jun-25 Timings: 10:00 AM -1:30 PM Venue: TCS Sholinganallur, Kumaran Nagar, 415/21-24, TNHB Main Rd, Sholinganallur, Chennai Tamil Nadu 600119 Required Information Details Role Senior Network Engineer 2 Required Technical Skill Set- Cisco ACI Desired Experience Range 8+ years Desired Competencies (Technical/Behavioral Competency) Must-Have ACI hands-on Experience Good-to-Have Checkpoint, Nexus, LB and Cisco Knowledge Role descriptions / Expectations from the Role 1 Install, configure and troubleshoot data center networking devices. Install and maintain network hardware and software. Analyze and resolve Network Incidents/Problems and Service Requests. Determine network and system requirements and identify user needs. Design and deploy networks aligned with business goals and needs. Create and maintain internal technical documentation. Maintain and improve monitoring infrastructure 2 Essential skills: Minimum 5 years of experience in Datacenter networking domain Ability to set direction and prioritize work and resources based operational and client needs. Datacenter Networking Cisco product and technology knowledge. Ability to analyze, design and collaborate multiple Layer network Architecture. ITIL based support team with 24x7 support operations Reviews functional and technical designs to identify areas of risk and/or missing requirements. Cisco CCNP certification or equivalent knowledge Excellent understanding of Cisco ACI architecture ( hands-on experience in Cisco ACI is a must ) Excellent understanding of Cisco Nexus 7/5/2k architecture Expertise in routing and switching Expertise in implementing advance IOS and NX-OS features Expertise in LAN,WAN,MPLS and Internet technologies Experience in conducting datacentre network tests Experience in scripting and automating daily tasks Excellent troubleshooting skills Excellent written and verbal communication Good knowledge in various cloud platforms (Azure, Google Cloud etc.) Things to carry for interview: 1 copy of an updated resume, Government ID proof with a copy, 1 passport size photo, TCS Application form.

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4.0 - 8.0 years

6 - 10 Lacs

Mumbai

Work from Office

About NCR Atleos Job Title Network Operations L2 Analyst Job LocationMumbai , India Shifts Rotational : A Network Operations L2 Analyst plays a crucial role in maintaining and optimizing an organizations network infrastructure. Our company is growing rapidly and is searching for experienced candidates for the position of Network Operations L2 Analyst. While this is our ideal list, we will consider candidates that do not necessarily have all the qualifications but have sufficient experience and talent. Key Responsibilities Implement and support of the corporate network infrastructure. Key member of the team responsible for designing and developing scalable and highly available global network architectures to meet the firms business needs. Participate in the design, setup and configuration of complex L2/L3 switches. Maintain, create and update all network documentation and topology diagrams. Support multiple datacenters consisting of Cisco Nexus LAN (L2/L3), Console switches, ASA firewalls, Cisco UCS Fabric Interconnects, Palo Alto firewalls, Cisco Wireless LAN Controllers, Aruba Device and other miscellaneous network appliances. Research, evaluate, maintain and perform Cisco IOS code upgrades for a global network infrastructure. Leverage multiple network monitoring tools to analyze network traffic patterns to proactively identify performance issues and account for capacity planning. Work with multiple vendors routinely for support, feature enhancement and design strategy when required. Responsible for managing and maintaining SD Wan networks. Full ownership of all WAN routers, configurations, QoS policies and ensuring stability of the network 24/7. Support manage and maintain all ISP Internet connectivity for the firm from multiple carriers with multiple links in multiple locations. Support, manage and maintain network monitoring system for the firms global network. This includes network performance monitoring for WAN/LAN links, network nodes, alerting and response, network configuration management and compliance and IP address management. Support of the firms global wireless infrastructure made up of all Cisco thin APs and Cisco Wireless LAN Controllers. On a rotating basis, provide after hour coverage to respond to network related issues occurring either before or after support hours. When requested, attends IT meetings and scheduled teleconferences. Other duties and projects as assigned. Opportunity to embrace the position, exposure to the latest technologies and growth potential. 3 - 5+ years related work experience preferably in a professional services environment. Experience with Cisco Nexus L2/L3 switching technology. Protocols EIGRP, BGP, OSPF, HSRP, IPSEC, VPN, NAT, 802.1Q, 802.11, LACP, Spanning-tree, UDLD, BPDU, HTTP, HTTPS, DHCP, DNS. Experience with Cisco 4500, 3850, ASR/ISR routers and Nexus 7K/9Ks. Must possess a thorough understanding of Network Infrastructure and security topology. IP telephony a plus Knowledge and/or experience configuring and supporting Cisco ASA firewalls. VPN, IPS/IDS and Palo Alto. Experience with Cisco wireless technology and LAN controllers. Any prior experience Cisco ACS, Radius, TACACS, Prime or ISE. Network monitoring tools (SolarWinds, Site24x7), SNMP, Wireshark. Experience with Zscaler and/or F5 load balancers very desirable, web URL filtering is a plus but not required. Excellent written, oral and interpersonal communications skills. Ability to conduct research into network issues and products as required. Ability to communicate ideas in both technical and user-friendly language. Highly self-motivated and directed, with keen attention to detail. Proven analytical and creative problem-solving abilities. Able to prioritize and execute tasks in a high-pressure environment. Strong customer service orientation. Experience working in a team-oriented, collaborative environment. Qualification EducationBachelors degree in IT / Computer Science or equivalent streams. Cisco certifications in Routing, switching and/or Wireless is an added advantage. Work Environment: This is a full-time position. Candidates must be ready to work 5 days a week from Mumbai office. Candidates should be ready to work in rotational schedules / shifts and supporting 24x7 operations. EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agenciesNCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

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3.0 - 6.0 years

6 - 15 Lacs

Bengaluru

Work from Office

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to embark on a technical adventure and become a hero to our external and internal users? As Technical Support at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes. You'll be a troubleshooter extraordinaire, diagnosing and repairing complex equipment, software, and systems with ease. Nothing will be too challenging for you to solve as you respond to escalated issues, report critical design flaws, reliability and maintenance problems, and bugs. You'll be the go-to person for our customers who require assistance with highly technical or sophisticated products, as well as for customer installations and training. With your passion for technology, you'll provide world-class support that exceeds customer expectations. As Technical Support, you'll perform varying degrees of problem determination and resolution of desktop hardware and software issues using your technical expertise and available resources to ensure that our customers' issues are resolved efficiently and effectively. You'll also have the opportunity to perform installs, moves, adds, and changes (IMAC) activities, as well as data backup and restore on certain accounts for clients, ensuring that all related administrative duties are completed within Service Level Agreement objectives. You will develop a deep understanding of the local and regional infrastructure, as well as key contacts in other competencies, which will enable you to ensure that the proper team is aware of – and taking action on the problem. If you're a technical wizard, a customer service superstar, and have an unquenchable thirst for knowledge, we want you to join our team. Your Future at Kyndryl Imagine being part of a dynamic team that values your growth and development. As Technical Support at Kyndryl, you'll receive an extensive and diverse set of technical trainings, including cloud technology, and free certifications to enhance your skills and expertise. You'll have the opportunity to pursue a career in advanced technical roles and beyond – taking your future to the next level. With Kyndryl, the sky's the limit. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise 5+ years of experience in Customer Service or Technical Support Experience with Cisco Nexus and IOS technologies Experience with F5 ASM and LTM configuration and troubleshootin Installation, configuration, upgrading, troubleshooting and system administration of Middleware IIB on various platforms like Unix, AIX and Windows platforms. Having very good experience in Web Sphere MQ v7.0, v7.5, v8.0, v9.0 and IIB 9.0, v10.0 and configuring Queue managers. Troubleshooting and Managing IBM Web sphere MQ queues, channels, listeners, intercommunications (TCP/IP). Enabling Triggering on MQ queues based on the requirement of various interfaces. Installation and configuration IBM Web sphere MQ v8.0, v9.0 and IIB v10.0 on Linux and windows servers. Performed admin tasks using MQSC scripts and Monitoring the Queue managers. Configured and implemented Distributed Queuing on Client/Server architectures. Experienced in setting up MQ queue manager Cluster environment like Cluster Distribution and Workload Balance Management environments. Create and maintain good technical documentation. Knowledge on IBM integration bus to create the Integration nodes, Configuration Manager & Integration servers. Good Knowledge in MQ SI commands to Create, Start &Stop of the Broker Objects. Good knowledge on Upgradation & Migration process. Good knowledge on Bar file deployments through toolkit as well as command mode also. Configuring Integration nodes by setting up the database connections like, ODBC/JDBC connections. Experience in working with RDBMS like Oracle and SQL Server. Working knowledge with Incident tickets and Change requests on day-to-day basis. Guided the new team members on the project description. MQ Backup & Recovery process. to work in different shift timing to support customers. 24x7 Production control support and on-call support. Good attitude towards corporate environment. Good communication skills, Need to participate in client meetings. Handle regular day to day IT Infra operations. Working on Service Desk tickets. Coordinating with IT stake holders to fix the issues. Participate in internal/external audits to showcase the IT compliance status. Perform the IT related task and update the status higher management on regularly. Participating in Day/Weekly status review meetings Excellent oral and written communication skills Experience in tuning and configurations. Ability to obtain and maintain a Minimum Background Investigation (MBI) Domain with proven experience in Middleware Operations. Client Meetings, External Audit. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

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4.0 - 9.0 years

9 - 13 Lacs

Pune, Bengaluru, Mumbai (All Areas)

Hybrid

Requirement 1: 1. Cisco switching (Solid experience in new device configuration, troubleshooting). Cisco Routing( configuration and troubleshooting in either OSPF or BGP protocol), New device configuration, device replacement, migration experience. 2.Cisco Nexus switches (Solid experience in new device configuration, replacement, migration and troubleshooting) Requirement 2: 1. Cisco switching (Solid experience in new device configuration, troubleshooting). Cisco Routing( experience in configuration and troubleshooting in either OSPF or BGP protocol), New device configuration, device replacement, migration experience. 2.Solid experience in F5 LTM load balancer (Configuration and Support) with experience in WAF. Also have Hands on experience in managing DDI platform (Infoblox) Requirement 3: 1. Solid hands-on experience in Wireless infrastructure ( Implementation and support) . Should be able to guide Customer /Internal team for any queries and provide valuable suggestions as needed 2. Have migration experience in wireless infrastructure 3. Cisco switching (Solid experience in new device configuration, troubleshooting). Cisco Routing( experience in configuration and troubleshooting in either OSPF or BGP protocol), New device configuration, device replacement, migration experience.

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7.0 - 12.0 years

10 - 15 Lacs

Navi Mumbai, Mumbai (All Areas)

Work from Office

8+ years of experience in enterprise networking and 4+ years with Cisco ACI deployments Experience in ACI Migrations from Network-centric to application-centric migration in Cisco ACI Hands-on experience with ACI Multi-Pod or Multi-Site environment

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6.0 - 10.0 years

10 - 20 Lacs

Chennai

Work from Office

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure – good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally “figuring it out.” This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients. There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t specific to any one platform, so you’ll need a good feel for all of them. And because of this, you’ll experience variety and growth at Kyndryl that you won’t find anywhere else. You’ll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges – in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That’s the kind of impact you can have! This is a project-based role where you’ll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you’ll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won’t be an issue. Your future at Kyndryl There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience Minimum 7+ years of Technical experience in Network domain. Routing & switching – experiences in configuration & troubleshooting sound knowledge in cisco , aruba & HP product Sound knowledge in OSPF, BGP , MPLS Sound knowledge in HSRP , VPC, STP, VLAN protocol CISCO ACI – experiences in managing & troubleshooting in SPINE & LEAF architecture and sound knowledge in EPG , L3OUT , Interface configurations Understanding cisco Nexus model devices Registering devices in fabric Upgradation & maintenance in cisco ACI Understanding in APIC models CISCO DNAC – Sound knowledge in managing cisco DNAC , cisco ISE & Cisco 9300 switches , cisco Sealth watch , sensor flow LOAD BALANCER – knowledge in F5 LTM , Citrix NetScaler Wireless – work experience in Aruba central to manage wire & Wireless Devices Configuring & pushing the configuration Creating Groups, SSID , Authentication Upgrading the Access Point Onboarding the switches & AP Managing Aruba CPPM Knowledge in On guard deployment Firewall – knowledge’s in managing Cisco FTD & FMC upgradation & troubleshooting knowledge in FTD configuration , onboarding knowledge Access policy , QOS , Prefiltering , HA integration knowledge Palo Alto Firewall - Configuration & troubleshooting Knowledge Strong knowledge Ipsec configuration Understanding in Access policy , Nat , Decrypt policy Managing panaroma Knowledge in Pirsma SASE firewall. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

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7.0 - 9.0 years

8 - 13 Lacs

Bengaluru

Work from Office

Required Skills Technology | Cisco R and S Network Expert - Level 3 Support Technology | Cisco ACI Expert - Level 3 Support Technology | Fortigate SDWAN Expert - Level 3 Support Technology | Cisco DNAC Expert - Level 3 Support Technology | Viptella SDWAN Expert - Level 3 Support Technology | Riverbed SDWAN Administrator - Level 2 Support Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | Expert Level Certification - NSE7 / CCIE-Data Center / DNAIE / ENSDWI Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly, as per the defined process. - Prepare a detailed report on the plan of action for the existing tickets for the next shift andengineer (Shift Handover Report). - Followthrough and execute the various Escalation Matrix (Vendor , Internal and Customer defined). - Ensure tickets are closed post user/customer communication. - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process. 5. Value Proposition: Understand the existing environment and propose any opportunity of improvement. Look at nagging issues in the environment and come out with Get Around solutions by working with vendors and industry experts

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2.0 - 5.0 years

4 - 8 Lacs

Chennai

Work from Office

Your day at NTT DATA As a Networking Managed Services Engineer (L2) at NTT DATA, you'll take on a developing engineering role where your main goal is to ensure our clients' IT infrastructure and systems remain operational. You'll achieve this by proactively monitoring, identifying, investigating, and resolving technical incidents and problems. You'll work closely with our clients and internal teams to ensure that services are restored swiftly, in line with our service level agreements (SLAs). Your day will revolve around reviewing client requests and tickets, applying your technical expertise to resolve them efficiently and effectively. You'll be the go-to person for second-line support, handling incidents and requests of medium complexity. In addition to your daily tasks, you'll have opportunities to contribute to exciting project work from time to time. You'll proactively monitor work queues, execute operational tasks, and update tickets with the actions you've taken. Identifying, analysing, and logging issues before they escalate will be a key part of your role. You'll communicate with other teams and clients to provide support and ensure that changes are executed with clear risk identification and mitigation plans. As part of the shift handover process, you'll highlight key tickets and upcoming critical tasks for the next shift. When needed, you'll escalate tickets to ensure the right focus from our Centres of Excellence (CoE) and other teams. Collaborating with our automation teams, you'll work on optimizing efforts and automating routine tasks, all while coaching our Service desk and L1 teams in both technical and behavioural skills. You'll also establish monitoring for client infrastructure, leading and managing initial client escalations for operational issues. Contributing to the change management process, you'll log change requests, execute approved maintenance activities, and audit incident and request tickets for quality. Your insights will drive trend analysis reports, identifying tasks suitable for automation to reduce tickets and optimize efforts. You might also support disaster recovery functions and other related tasks as needed. To thrive in this role, you need to have: Proficiency in technologies such as Pulse Secure SSL VPN, Palo Alto, Fortinet, Cisco Nexus switches/routers/firewalls, and more familiarity with ticketing tools. At least one technical certification in the above-mentioned technologies. Strong planning skills, with the ability to anticipate and adapt to changing circumstances. Adaptability and resilience in a dynamic work environment. Ability to communicate and work effectively across different cultures and social groups. Proficiency in active listening and client-centric communication. A positive outlook and the ability to work well under pressure. A client-first attitude, always seeking to create positive client experiences. A bachelor's degree or equivalent qualification in IT/Computing, or equivalent work experience.

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4.0 - 7.0 years

1 - 5 Lacs

Mumbai

Work from Office

Ensure that updated Configuration Item information is always available to Customer in the Configuration Management database (CMDB) and EA Tool. Understanding Network topology and should be responsible for migrations/ deployments Required Hands on knowledge for ACI and leaf / spine architecture. Candidates must have good hands-on knowledge in routing protocols like BGP, EIGRP and OSPF. Candidate should have good knowledge of switching protocols. (VLAN, Port channel, VTP / STP and SNMP) Candidates should have hands-on knowledge with SolarWinds. Candidate should have hands on knowledge with Meraki Dashboard and Meraki switches. Track points of traffic congestion, latency, bottle necks, jitters etc. Hardware asset discovery, tracking and reporting (including firmware versions-N-1 and configuration details) Support multi-vendor Network appliances Maintain and update the operational documentation. Document any Customer-approved exceptions to Network standards and reference Architecture, Install, test, and certify operating system service packs, hot fixes, patches and/or Upgrades, Perform all performance tuning for Network devices, Manage and perform configuration planning for Network devices

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5.0 - 9.0 years

12 - 17 Lacs

Bengaluru

Work from Office

C programming, Network Domain, L2/L3 - VxLAN, BGP, OSP (mandatory), good communication, knows Networking foundamentals, Containerazation (mandatory), Dis-aggregation of protocols, Cisco work experience in developing, enhancing protocols is must - CIsco IOX, NX-OS, Control Data Panel knowledge

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13.0 - 15.0 years

15 - 20 Lacs

Bengaluru

Work from Office

1. C programming, Network Domain. L2/L3 - VxLAN, BGP, OSP (mandatory), knows Networking foundamentals 2. Containerazation (mandatory), Dis-aggregation of protocols. 3. Cisco work experience in developing, enhancing protocols is must - CIsco IOX, NX-OS, Control Data Pane knowledge 4. Good communication. Skills - Embedded C,VLAN,Spanning Tree Protocol (STP),VXLAN,Border Gateway Protocol (BGP),OSPF Protocol,Cisco-Nexus,Containers

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5.0 - 10.0 years

9 - 14 Lacs

Bengaluru

Work from Office

1. C programming, Network Domain. L2/L3 - VxLAN, BGP, OSP (mandatory), knows Networking foundamentals 2. Containerazation (mandatory), Dis-aggregation of protocols. 3. Cisco work experience in developing, enhancing protocols is must - CIsco IOX, NX-OS, Control Data Pane knowledge 4. Good communication

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