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1.0 - 3.0 years

4 - 7 Lacs

jaipur

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Data Center Switching. Experience: 1-3 Years.

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18.0 - 25.0 years

45 - 70 Lacs

navi mumbai

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Section A – Global Job Profile Key Elements Technical At least 10 to 15 year’s experience in IT Infrastructure & Application Operations At least 10+ year’s experience in managing complex and large data center Network & Security Operation across Cisco Nexus, Catalyst switches, Routers, DNS, Citrix & F5 Load balancers (either in Telecom or BFSI customer environments) Experience in IT Inventory & CMDB Management in Largescale Enterprise organizations to maintain 100% accurate IT inventory Should understand various technologies used in Data Center Infrastructure (Servers, Operating Systems, Hypervisors, VM, Network, Security devices, DB, Middleware technologies, Cloud, Dockers, Kubernetes, Elastic Search, and other installed software’s along with log path for those technologies) and should know the process, function knowledge from an IT Operation as well as auto discovery of these technologies as part of Inventory Management using COTS / Open source tools. Master in presentation and Microsoft Excel sheet to use various function & Formulas to handle large set of data. Expert in ITSM Process and knowledge on various ISO & Data center certification standards. Non-Technical Team Management Skills Excellent communication skills Business Analytical Skills Section B – Accountabilities and Outcomes/KPIs 100% Applications & Network Infra Availability 100% Accurate IT Asset Inventory and Reporting 100% on time delivery for all new projects as per agreed plan No NCs during Data center Internal & External Audits; Maintain all DC certifications, standards & best practices. 100% Compliance on People related metrics (productivity improvement, training, Attrition) & security compliance Number of new initiatives / Automation delivered quarter on Quarter as per agreed plan. Section C – Educational & Experience Requirements Education and qualifications / skills and competencies Bachelor’s degree in Engineering or any other equaling MBA preferred Work experience 20+ Years of IT experience with significant years spent on large scale IT Operations in Data center. Section D A. People Management Scope (Range of no. of Direct Reports) Should have managed 150 to 200 Technical Team members; Should be able to build team’s technical capabilities on the upcoming technologies. B. Geography Coverage (Country-wide/ Region-wide / Location-wide / Other) India

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3.0 - 5.0 years

4 - 8 Lacs

jaipur

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: MongoDB Admin. Experience: 3-5 Years.

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6.0 - 10.0 years

10 - 20 Lacs

chennai

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Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure – good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally “figuring it out.” This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients. There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t specific to any one platform, so you’ll need a good feel for all of them. And because of this, you’ll experience variety and growth at Kyndryl that you won’t find anywhere else. You’ll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges – in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That’s the kind of impact you can have! This is a project-based role where you’ll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you’ll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won’t be an issue. Your future at Kyndryl There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience Minimum 7+ years of Technical experience in Network domain. Routing & switching – experiences in configuration & troubleshooting sound knowledge in cisco , aruba & HP product Sound knowledge in OSPF, BGP , MPLS Sound knowledge in HSRP , VPC, STP, VLAN protocol CISCO ACI – experiences in managing & troubleshooting in SPINE & LEAF architecture and sound knowledge in EPG , L3OUT , Interface configurations Understanding cisco Nexus model devices Registering devices in fabric Upgradation & maintenance in cisco ACI Understanding in APIC models CISCO DNAC – Sound knowledge in managing cisco DNAC , cisco ISE & Cisco 9300 switches , cisco Sealth watch , sensor flow LOAD BALANCER – knowledge in F5 LTM , Citrix NetScaler Wireless – work experience in Aruba central to manage wire & Wireless Devices Configuring & pushing the configuration Creating Groups, SSID , Authentication Upgrading the Access Point Onboarding the switches & AP Managing Aruba CPPM Knowledge in On guard deployment Firewall – knowledge’s in managing Cisco FTD & FMC upgradation & troubleshooting knowledge in FTD configuration , onboarding knowledge Access policy , QOS , Prefiltering , HA integration knowledge Palo Alto Firewall - Configuration & troubleshooting Knowledge Strong knowledge Ipsec configuration Understanding in Access policy , Nat , Decrypt policy Managing panaroma Knowledge in Pirsma SASE firewall. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

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3.0 - 6.0 years

14 - 18 Lacs

bengaluru

Work from Office

Educational Requirements Master Of Engineering,Master Of Technology,Bachelor Of Science,Bachelor of Engineering,BCA,BTech Service Line Cloud & Infrastructure Services Responsibilities -Deep understanding of network protocols:SDWAN, SDLAN, TCP/IP, MPLS, BGP, OSPF, WLC, WAP, VLANs, Spanning Tree Protocol-Experience working on Data center architecture (ACI, Spine & leaf, flat v/s hierarchical) -Network Configuration ManagementConfigure and maintain network devices including routers, switches, access points, and firewalls according to established standards and best practices.-Security ManagementImplement and maintain basic network security configurations on devices, collaborating with security teams on advanced security measures-Network monitoring:Monitor network performance metrics like bandwidth utilization, latency, and packet loss to identify potential issues and proactively address them -Troubleshooting skills:Ability to analyze network traffic, diagnose issues using tools like ping, traceroute, and packet captures -Wireless Network troubleshooting for Cisco, Aruba, Juniper -ITIL Process – working experience of Incident, Change, Problem, Configuration management -Working knowledge on DNS/DHCP/IPAM, Cloud Proxy. Product, tools experience -Experience with one or more of network products:-Routers and Switches (Cisco, HPE – Juniper Aruba, Fortinet, Arista) -SDWAN – Viptela, Silver peak, Versa, Aryaka -Monitoring and Ticketing tools - SolarWinds, Cisco Prime, Cisco DNAC, BMC, Jira, Service Now -Understanding of network Load balancers F5, NetScaler, VMware AVI etc Preferred Skills: Technology-Network-CISCO technologies-CISCO Nexus Technology-Network-Switching Technology-Network-AccessPoint-Aruba Domain-Network-SDN Technology-Networking-Routing technologies Domain-SDN-NFV-Software Defined WAN( SDWAN) Generic Skills: Domain-networking-Cisco certifications

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1.0 - 3.0 years

4 - 7 Lacs

mumbai

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Data Center Switching. Experience: 1-3 Years.

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8.0 - 13.0 years

4 - 8 Lacs

bengaluru

Work from Office

Overview Were looking for a Senior Network Engineer . Reporting to the Network Manager, our ideal candidate is out-of-the-box ready and motivated to keep themselves on task. This position supports a highly-available, network infrastructure. Youll be part of a team resolving installation, configuration, connectivity and application problems expeditiously to eliminate and/or minimize down time. Youll also work to proactively reduce recurrence of technical problems utilizing standards, procedures, processes and best practices. Responsibilities Install, configure, maintain, optimize, and troubleshoot network hardware globally. Ensure enterprise-wide network scalability and performance through performance monitoring, logging, packet analysis, and event correlation. Create designs for network infrastructure and specifications for individual devices and communications circuits. Create and maintain documentation of network design and modify to ensure network infrastructure is secure, reliable and scalable. Responsible for designing and executing all network upgrades required to allow for rapid company growth. Update and tune corporate firewalls Ensure network meets all required security standards and government regulations. Ensure firmware updates are deployed in a timely manner to mitigate risk. Maintains skills by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Develop project roadmaps, plan and implement project timelines, establish test plans, and recommend and implement new network technologies. Work with vendors, operational users, and technical personnel in a cross-team capacity. Other duties as assigned. Qualifications Bachelors Degree preferred. 8+ years experience in a broad scope Network Engineer role. AWS experience in setting up VPC, Transit Gateways, etc. Experience with Palo Alto Networks Firewalls preferred. Experience with firewalls, VPN technologies, monitoring systems, and Wi-Fi. QoS experience. Cisco Certification (CCNA or CCNP) a plus, but not required. AWS Certified Advanced Networking certification a plus, but not required. Experience with dynamic routing protocols such as BGP and best practices for availability and performance. Experience with internet architectures including multi-homing with ISPs, traffic engineering through manipulation of BGP attributes and best practice in peering. Data center switching with Cisco Nexus experience. Understanding of VoIP support systems on a network Scripting, such as PHP a strong asset. Limited travel may be required, including internationally. Ability to provide support during off-hours and during incident situations.

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10.0 - 20.0 years

1 - 6 Lacs

bengaluru

Work from Office

Role & responsibilities Overall 10+ years of experience into Network domain. Solid understanding of Data Center mainly Systems, Storage, Networking & Security, Application & Databases Understanding of Systems and Solutions Architecture Hands-on experience & learning with Data Center technologies, Cloud Software, and interoperability Experience in Cisco Switching and routing technologies including Nexus platforms. Experience in DC spine-leaf switching infrastructure based on Cisco, Arista, Dell, white and bright switches and similar platforms. Strong Knowledge in DNS/DHCP, Load Balancing (Citrix Netscaler/F5). Knowledge in scripting using Python or other equivalent languages, automation engines like Ansible and solid understanding of DevOps fundamentals including automation frameworks. Handle complex long-term and short-term Data Center focused projects involving multiple service towers. Translate business needs into technical requirements. Identify gaps, strategic impacts, financial impacts and the risk profile in the technical. solution or offering, and provides L4 escalation support. Create designs based on industry best practices, sound solid engineering principles incorporating both local and global requirements while clearly understanding that one size does not fit all. Evaluate new technological developments and evolving business requirements and recommend to client and IT management appropriate technological alternatives. Provide high-level specialized technical support and consultation to business and IT management. Provide technology expertise for all facets of data networking to enhance quality and facilitate superior solutions which meet business requirements. Develop design and configuration documentation to be used by the Regional Network Domain and Operations teams for implementation and support. Strong knowledge of OSI layer model and TCP/IP. Preferred Technical and Professional Experience Certifications: CCNP/CCIE or equivalent. MS Project or other Project Management software Excellent written and verbal communication skills Ability to interact confidently with stakeholders of all levels Excellent problem-solving skills and attention to detail. Ability to work independently and collaboratively in a fast-paced environment. Strong communication and interpersonal skills. Bachelors degree in Computer Science, Information Technology, or related field. Essential Skillset: Routing/Switching - Cisco Nexus / Arista Load Balancing - F5 / Citrix Netscaler DNS/DHCP/IPAM - InfoBlox / BlueCat Automation - Ansible / Python Design & Implementation Documentation Troubleshooting Preferred candidate profile

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10.0 - 20.0 years

1 - 6 Lacs

bengaluru

Work from Office

Role & responsibilities Overall 10+ years of experience into Network domain. Solid understanding of Data Center mainly Systems, Storage, Networking & Security, Application & Databases Understanding of Systems and Solutions Architecture Hands-on experience & learning with Data Center technologies, Cloud Software, and interoperability Experience in Cisco Switching and routing technologies including Nexus platforms. Experience in DC spine-leaf switching infrastructure based on Cisco, Arista, Dell, white and bright switches and similar platforms. Strong Knowledge in DNS/DHCP, Load Balancing (Citrix Netscaler/F5). Knowledge in scripting using Python or other equivalent languages, automation engines like Ansible and solid understanding of DevOps fundamentals including automation frameworks. Handle complex long-term and short-term Data Center focused projects involving multiple service towers. Translate business needs into technical requirements. Identify gaps, strategic impacts, financial impacts and the risk profile in the technical. solution or offering, and provides L4 escalation support. Create designs based on industry best practices, sound solid engineering principles incorporating both local and global requirements while clearly understanding that one size does not fit all. Evaluate new technological developments and evolving business requirements and recommend to client and IT management appropriate technological alternatives. Provide high-level specialized technical support and consultation to business and IT management. Provide technology expertise for all facets of data networking to enhance quality and facilitate superior solutions which meet business requirements. Develop design and configuration documentation to be used by the Regional Network Domain and Operations teams for implementation and support. Strong knowledge of OSI layer model and TCP/IP. Preferred Technical and Professional Experience Certifications: CCNP/CCIE or equivalent. MS Project or other Project Management software Excellent written and verbal communication skills Ability to interact confidently with stakeholders of all levels Excellent problem-solving skills and attention to detail. Ability to work independently and collaboratively in a fast-paced environment. Strong communication and interpersonal skills. Bachelors degree in Computer Science, Information Technology, or related field. Essential Skillset: Routing/Switching - Cisco Nexus / Arista Load Balancing - F5 / Citrix Netscaler DNS/DHCP/IPAM - InfoBlox / BlueCat Automation - Ansible / Python Design & Implementation Documentation Troubleshooting Preferred candidate profile

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3.0 - 6.0 years

4 - 8 Lacs

bengaluru

Work from Office

Minimum Qualifications Working level exposure on NIP/LLD/HLD/Migration Strategy/Migration Plan/MoP/Runbook/NCD/Cabling/Patching Sheet/Visio/Diagramming/Site Analysis/IPv4 addresses migration/Routing protocol migration and Route Filtering. Strong knowledge and expertise of Ciscos products and technologies is must Expert level of experience on IOS/IOS XE/NXOS/CatOS is must Excellent hand on experience on N7K/N9K3500/3600/3560/6500/ASR1K/Catalyst 3750/3850/6500/6800/4500/ISR 4K/ISR 3900/800/Nexus 4K/3K Routers and Switches is must. Basic understanding of DNA Centre, Spectrum, PRIME, DNAC, SDA cisco products. Strong experience on cisco Image upgrade/HW upgrade/SMU update/Licensing & Installation Basic hands on experience on cisco WLAN/VOIP/NMS/WAAS/ Python and/or other Scripting

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5.0 - 10.0 years

10 - 20 Lacs

pune, bengaluru, mumbai (all areas)

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Job Description: Strong Nexus 2K/3K/5K/7K/9K platform knowledge and hands on experience and ACI. Has knowledge and experience in overlay technologies VXLAN, BGP EVPN, OTV, LISP,VPC,VDC, FabricPath, ISSU and DC-Switching HSRP, VRRP, VLAN, VTP, STP, RSTP, MSTP, Macsec, PFC etc. L2 Switching Knowledge of software programmability (Python/ansible/Rest APIs), Automation Desired Skills (Good to have as value add to this role) Creates and reviews project deliverables e.g. Design recommendations, High Level Design, Low Level Design, Implementation/Change Management Plans Hands-on with Traffic Generator tools like Ixia, Spirent etc.

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4.0 - 7.0 years

6 - 10 Lacs

bengaluru

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Network Engineer Senior Requirements VIP support for branches executives Senior network engineer with advanced experience working with Arista fabric switching technologies (VxLAN/EBGP) Ideal candidate would have cross-platform experience with one or more of the following: Versa/other (SD-WAN), Juniper (Wi-Fi), Forescout eyeSight/Segment (NAC). Excellent communication and problem-solving skills Responsibilities Create runbooks for L1 Receive escalations from L1 Identify automation opportunities Develops reporting Languages English Fluent advanced 96- 100% Location India Bangalore

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3.0 - 6.0 years

25 - 30 Lacs

hyderabad

Work from Office

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