Marketing Support Specialist Location: Remote or Hybrid Type: Full Time or Part Time About the Role TAP Innovations is looking for a creative, detail-oriented Marketing Support Specialist to join our growing marketing team. This is a critical role for someone who can transform strategy into action by blending digital design, content creation, website management, and campaign execution. You will play a vital part in building our brand presence, engaging our audience, and driving measurable results through various digital channels. Key Responsibilities Develop and design digital marketing assets using tools like Canva and Adobe Creative Suite (or similar). Create marketing materials that are unique to the audience, business challenge, or specific goals. This includes thinking outside the box to balance visual impact with clear, compelling information. Write compelling, AI-assisted copy for a variety of channels, including emails, social posts, product pages, and landing pages. Create, schedule, and manage email marketing campaigns , including segmentation, automation, and performance tracking. Oversee website landing pages, including content updates, basic HTML edits , SEO optimization, and performance reporting. Plan, schedule, and optimize social media content across platforms like LinkedIn, Facebook, X (Twitter), YouTube, and Instagram. Monitor social media engagement , track analytics, and adjust strategies to improve reach and effectiveness. Collaborate with cross-functional teams to ensure consistent branding and messaging across all digital touchpoints. Provide regular reports on digital marketing performance and insights to leadership. Who We Are Looking For Creative thinker with a passion for digital storytelling. Strong written communication skills with an understanding of audience targeting and brand voice. Comfort with AI tools for content generation ( e.g., ChatGPT, Jasper ). Solid understanding of digital marketing best practices, including SEO, social media engagement, and conversion optimization. Proficient in creating digital marketing materials (PDFs, PNG, PowerPoint) Proactive, organized, and able to manage multiple projects simultaneously. Detail-oriented with a commitment to consistent, high-quality work. Preferred Experience 1-3 years in marketing support , content creation , or digital design role. Experience with marketing tools like HubSpot, Mailchimp, or similar CRM and email platforms. Familiarity with website CMS tools like WordPress, Web flow, etc. Basic knowledge of HTML and SEO best practices. Experience with social media management tools (e.g., Zoho Social, Buffer, Hootsuite ). Tools You Might Use AI content generation tools ( e.g., ChatGPT, Copilot ) Design platforms ( e.g., Canva, Adobe Creative Suite ) Social media scheduling tools ( e.g., Zoho Social, Buffer ) Website CMS ( e.g., WordPress, Webflow ) Microsoft Office Suite ( including Teams, Word, Excel, and PowerPoint ) Analytics tools ( e.g., Google Analytics, HubSpot )

We are looking for an experienced Accountant with a strong background in US accounting practices and QuickBooks . The ideal candidate will manage client accounts , handle financial transactions , ensure compliance with US accounting standards , and provide exceptional customer service. This role requires a mix of financial expertise, client management skills, and QuickBooks proficiency to support our business operations and maintain strong client relationships. Key Responsibilities 1. Account Management & Client Relations Serve as the primary point of contact for clients, addressing their accounting needs with clients to ensure satisfaction and retention. Provide consultation and support on financial matters, including tax preparation, reporting, and compliance. Coordinate with internal teams to ensure seamless service delivery. 2. US Accounting & Financial Management Manage accounts payable, accounts receivable , and general ledger entries. Reconcile bank and credit card statements in QuickBooks . Prepare and review financial reports, profit & loss statements, and balance sheets. Assist in budgeting, forecasting, and financial analysis for clients. Ensure compliance with US GAAP and IRS regulations 3. QuickBooks Expertise Set up and maintain QuickBooks accounts for clients. Troubleshoot QuickBooks issues and provide training/support as needed. Automate workflows within QuickBooks to improve efficiency. Generate customized financial reports based on client needs. 4. Tax & Compliance Support Ensure clients are in compliance with US tax laws and financial regulations. Work with external tax professionals and auditors when necessary. 5. Process Improvement & Reporting Identify areas for financial process improvement and suggest automation opportunities. Provide regular financial reports and insights to clients and management. Stay up to date with accounting standards, QuickBooks updates, and tax regulations. Qualifications & Skills: Bachelors degree in Finance, or a related field (CPA or equivalent certification is a plus). 1-2 years of experience in US accounting, QuickBooks, Bookkeeping (Online/Desktop versions). Strong understanding of US TAX, US Payroll, US GAAP and financial regulations. Proficiency in Microsoft Excel , QuickBooks , and accounting software. Excellent communication and client relationship management skills Preferred Qualifications Experience in US Accounting or working in an accounting firm. Knowledge of payroll processing, tax compliance and financial reporting tools . Familiarity with other accounting software. Industry type : IT Services & Consulting Department : Finance & Accounting Role : Accountant Employment type : Full Time, Permanent Education : Any Postgraduate Any Graduate

Job Summary: We are looking for a highly skilled Salesforce QA Engineer with a strong foundation in Salesforce architecture, data analysis, Agile methodologies, and test automation but clients current focus is mostly on manual testing . The ideal candidate will be adept at working in a fast-paced environment, collaborating seamlessly with both offshore and onshore teams, and ensuring the delivery of high-quality software through comprehensive testing practices. Experience with Azure DevOps , Jira , and mobile testing tools like Lambda Test or Browser Stack is essential. Key Responsibilities: 1. Data Analysis & Reporting Extract and analyze data from multiple sources as per business requirements. Develop detailed and ad-hoc reports using joined data sets. Ensure data accuracy and integrity in all reports and dashboards. 2. Salesforce Testing & Architecture Conduct end-to-end testing of Salesforce applications for functionality, performance, and security. Utilize strong understanding of Salesforce architecture to design and execute effective test cases. 3. Agile Development & Collaboration Participate in Agile ceremonies, including sprint planning, daily stand-ups, retrospectives, and demos. Collaborate with developers, product owners, and project managers to ensure timely and quality releases. 4. Mobile Testing & Test Automation Perform cross-browser and mobile testing using tools such as Lambda Test or Browser Stack. Design, develop, and maintain automation scripts using industry-standard tools (e.g., Selenium, QTP, TestComplete). 5. DevOps & Project Management Tools Work with Azure DevOps for managing CI/CD pipelines, task boards, and code repositories. Log and track bugs, enhancements, and tasks using Jira or similar tools. 6. Offshore-Onshore Coordination Maintain clear and continuous communication between offshore and onshore stakeholders. Provide regular project updates, manage dependencies, and ensure alignment on deliverables. Required Skills & Experience: Proven expertise in Salesforce architecture and quality assurance. Strong experience in data extraction, report generation, and analytics. Hands-on experience in Agile development environments. Proficient in Azure DevOps for DevOps lifecycle and collaboration. Experience in mobile and cross-browser testing tools like Lambda Test or Browser Stack. Competency in Jira for issue and project tracking. Familiarity with test automation frameworks and tools. Excellent communication and coordination skills for cross-regional collaboration. Preferred Qualifications: Salesforce certifications (e.g., Certified Administrator, Platform App Builder). Strong scripting skills for automated testing. Detail-oriented with excellent analytical and problem-solving capabilities. If you're passionate about quality, innovation, and working with a collaborative global team, we encourage you to apply for this exciting opportunity. Role & responsibilities Preferred candidate profile

Job Title: Azure Administrator Associate Job Summary: We are seeking a Microsoft Certified Azure Administrator Associate to manage and maintain our Azure-based infrastructure. This role requires hands-on experience with core Azure services including virtual machines, storage accounts, networking, identity and access management, and monitoring tools. The candidate will also play a key role in automation using Power Automate, securing virtual machines, managing Microsoft 365 components, and applying governance policies in line with best practices. Key Responsibilities: Provision, configure, monitor, and maintain Azure Virtual Machines including updates, backups, and security baselines. Administer and secure Azure Storage Accounts (Blob, File, Queue), set lifecycle policies, and configure private endpoints. Manage Azure Networking: VNets, subnets, NSGs, load balancers, VPN gateways, and DNS configuration. Deploy and manage Azure App Services, including Function Apps and Logic Apps. Create and manage Power Automate flows to streamline internal business operations and task automation. Implement Azure RBAC and manage user/group access through Azure Active Directory. Perform security assessments and resolve vulnerabilities using Microsoft Defender for Cloud. Apply and enforce Azure Policy, resource tagging, and compliance monitoring. Monitor health, performance, and availability using Azure Monitor, Log Analytics, and alerts. Administer Microsoft 365 accounts, licenses, aliases, distribution groups, and email routing rules. Perform regular cost optimization, budget analysis, and cleanup of unused Azure resources. Core Azure Infrastructure Management Provision, configure, monitor, and maintain Azure Virtual Machines, including patching, backups, and security baselines Administer and secure Azure Storage Accounts (Blob, File, Queue), configure lifecycle policies, and manage private endpoints Manage Azure networking components: VNets, subnets, NSGs, Application Gateways, Load Balancers, VPN gateways, and DNS Platform & Application Services Deploy and manage Azure App Services, Function Apps, and Logic Apps Implement Azure RBAC, and manage user/group access via Azure Active Directory Apply and enforce Azure Policies, resource tagging, and ensure compliance Monitoring, Security & Cost Optimization Monitor health, performance, and availability using Azure Monitor, Log Analytics, and Azure Alerts Perform security assessments and resolve vulnerabilities using Microsoft Defender for Cloud Perform cost optimization, budget forecasting, and cleanup of unused Azure resources Automation & Microsoft 365 Administration Create and manage Power Automate flows for internal business process automation Administer Microsoft 365 accounts, licenses, aliases, distribution groups, and email routing rules Azure Kubernetes & DevOps Deploy, configure, and maintain Azure Kubernetes Service (AKS) clusters Manage Kubernetes namespaces, role-based access, and pod-level monitoring Implement and troubleshoot CI/CD pipelines using Azure DevOps, including build and release pipelines for infrastructure and applications Support integration between DevOps, container registries, and AKS deployments

Role & responsibilities Job Title Salesforce Developer Location Remote Work Hours 4:00 PM - 1:00 AM IST Responsibilities: Participate and strong lead in agile for daily scrum meetings Has the ability to work collaboratively in a creative, agile environment and manage task assignments Understand business requirements and design solutions to meet those requirements Write Apex code, Visualforce pages, and Lightning components while configuring Salesforce product related applications Integrate Salesforce with other systems Perform unit testing and participate in code reviews Develop end to end Salesforce solutions using Configuration and Customization - APEX Class, Triggers, Visualforce pages, Lightning components etc. Automate business processes using Salesforce automation tools, such as Process Builder, Workflows, Formulas, Flow, Assignment Rules and email Alerts Build integrations between Salesforce and external applications using REST, SOAP APIs, oAuth and Single Sign-On Migrate changes from development to test to production environment(s) Adhere to defined coding standards and develop well-structured, maintainable and easy to understand code Perform independent code reviews and write unit/integration test cases to achieve 85% test coverage Ability to effectively debug and resolve issues and/or defects which may be reported as a result of faults in the production system Assist in writing technical approach and design documentation as required. Qualifications: At least 7 Years experience developing on the Salesforce Platform. This time should not include being an end user. Only the time where development actually took place. Ability to be a dedicated lead resource for an enterprise project up to two years A leader, client facing, strong written and verbal communication Experience working in large, complex projects and collaboration with remote and offshore teams. Platform Developer II Certified Extremely knowledgeable in the Salesforce ecosystem following areas: Digital Experience Sites (Communities) Flows (All Flow Types) Lightning Web Components Security/Permissions Ability to out of the box functionality to maintain scalable solutions. Utilizing the Salesforce Lightning Design System Knowledge of Product Development Lifecycle and DevOps Tools Ability to take Business Processes/Requirements and design a scalable solution that uses as much out of the box functionality as possible. Ability to take Business Requirements and translate them into Technical Requirements Intermediate knowledge of JavaScript and C# language Tools and Systems: This project will use the following tools. Salesforce products Microsoft Azure DevOps AccelQ Automation ZAP for Security Testing JMeter for Performance Testing

Salesforce Business Analyst Summary Work Timing : 5 PM - 2 AM IST Responsibilities: • Collaborate with stakeholders to gather and document business requirements for Salesforce projects. • Analyze and prioritize requirements, ensuring alignment with business objectives and technical feasibility. • Translate business requirements into user stories and acceptance criteria using the Cucumber/Gherkin methodology. • Work closely with Salesforce developers and administrators to ensure accurate implementation of requirements. • Conduct user acceptance testing (UAT) to validate that implemented solutions meet business needs. • Provide ongoing support and maintenance for existing Salesforce implementations, including troubleshooting issues and implementing enhancements. • Stay informed about Salesforce best practices, new features, and industry trends, and make recommendations for process improvements. Qualifications: • Bachelor's degree in Business Administration, Information Systems, or a related field. • 8+years of experience working as a Salesforce Business Analyst, preferably in a consulting or professional services environment. • Strong understanding of Salesforce platform capabilities, including Sales Cloud, Service Cloud, and Lightning Experience. • Proven experience writing user stories and acceptance criteria in Cucumber/Gherkin methodology. • Excellent analytical and problem-solving skills, with the ability to translate business needs into technical requirements. • Exceptional communication skills, with the ability to effectively interact with stakeholders at all levels of the organization. • Salesforce certifications (e.g., Salesforce Administrator, Salesforce Advanced Administrator) are a plus. • Experience with Agile/Scrum methodologies is preferred. Role & responsibilities Preferred candidate profile

Senior Network Consultant Roles and Responsibilities Provide architecture and technology infrastructure strategy for Customers future direction by providing briefing on new technologies and services available in the marketplace for requirements. Engage and participate in new design, solutions, and development activities. Design, upgrade, control, and configure existing network and security systems by monitoring the environment; identifying gaps; evaluating and implementing enhancements, policy, and procedures; and solving highly complex issues. Design, deploy, and migrate legacy WAN to SD-WAN cloud solutions. Carry out implementation of network projects assigned, using established process and best practice principles. Prepare high-level and low-level diagrams (HLDs and LLDs). Prepare bills of materials (BOMs), design documents, and technical presentations for the Customer. Work closely with project managers and the Customers technical authorities to ensure smooth delivery of project deliverables. Direct and guide complex network implementation. Design, install, configure, and test data networks for complex and heterogenous systems. Employ a good skillet of adopting new infrastructure knowledge and working with stakeholders for design proposal. Provide a threat intelligence feed so Customer can understand current trends and threats and make informed decisions about appropriate response actions. Proactively perform maintenance for service line (e.g., failover testing, device access audits, configuration audits, backups, patch-level validations, document validations). Data network technologies (WAN, LAN, WLAN, SD-WAN, SD-LAN, MAN, MPLS, VPN, etc.) and data communications technologies. IP routing protocols (e.g., BGP, EIGRP, OSPF, VRRP, LDP, RSVP, STP, RSTP, MSTP, multicast, and policy-based routing). Product Experience SD-WAN, SD-LAN, and campus LAN devices both wired and wireless using Cisco, HPE Aruba, Juniper, and Dell products SD-WAN: Viptela, Silver Peak Cisco Data center grade switches Cisco Nexus Cisco Software-Defined Access (SDA) and DNA Center (DNAC) Cisco Web Security appliances Cisco Identity Services Engine (ISE) Bluecoat Security Platform: proxy servers and management center DNS, DHCP, and IP Address Management (DDI): Infoblox, EfficientIP Soft Skills Customer handling and stakeholder management skills Ability to work with people in different time zones Ability to operate in a fast-paced, evolving environment; appropriately prioritize tasks; and keep abreast of the latest technology Demonstrated ability to build strong, effective customer relationships Analytical skills to interpret IT user requests and understand end-user requirements Solid knowledge of the IT Service Management framework, practices, and process experience Service delivery task skills (reporting, customer relationships, SLA management, etc.) Experience in preparing design documents and presentations during Customer workshops Excellent analytical and troubleshooting skills Strong verbal, written communication skills Creative thinking in implementing service improvements (automation, incident reduction, etc.) Willingness and flexibility to learn new technologies, scale up quickly, and adapt to different roles as situation demands