Chief Operating Officer (COO) ( 10+Years )

Key Responsibilities: Liaison Role: Act as the bridge between the CEO/founder and departmental heads (HR, Project Manager, Business Development Manager). Operational Oversight: Oversee daily operations and ensure effective collaboration across HR, project delivery, and sales/business development functions. KPI Management: Define, track, and analyze KPIs for each department; hold department heads accountable for performance against targets. Performance Monitoring: Conduct regular performance reviews, operational audits, and status check-ins with department managers. Strategic Execution: Translate the CEO's vision into actionable plans and drive their implementation across departments. Process Optimization: Identify inefficiencies or bottlenecks in departmental workflows and implement improvements. Reporting: Provide structured weekly/monthly reports to the CEO with updates on departmental KPIs, team performance, and operational challenges. Policy Implementation: Develop and implement internal processes, SOPs, and policies to support scalable growth. Team Support: Support department heads in planning, hiring, resource allocation, and cross-functional problem-solving. Company Culture: Ensure company values and culture are reflected in the day-to-day operations of all teams. Skills Required: Experience in an operational or leadership role, preferably in IT, AI/ML, or automation-based companies. Strong understanding of HR , development, Sales and accounts. Experience with KPI systems, operational dashboards, and performance reporting. Ability to manage and align cross-functional teams toward unified objectives. Excellent leadership, communication, and decision-making skills. Strong analytical and organizational skills; comfortable working in a fast-paced, growth-oriented environment. Job Types: Full-time, Permanent Benefits: Paid time off Provident Fund Schedule: Day shift Work Location: In person