About Us We are a leading retail jewelry showroom known for our exquisite designs, exceptional customer service, and warm, personalized shopping experience. As we continue to grow, we are seeking a dedicated and dynamic HR Manager to join our team and help shape a positive and efficient workplace culture. Key Responsibilities Manage end-to-end recruitment: job postings, candidate screening, interviews, and onboarding Maintain and update HR policies, employee records, and compliance with labor laws Handle employee engagement, welfare initiatives, and conflict resolution Coordinate staff training, performance evaluations, and career development Oversee daily HR operations such as attendance, payroll coordination, and scheduling Support showroom staffing needs and work closely with the sales and operations team Requirements Bachelor’s degree in Human Resources, Business Administration, or related field, Masters is a plus 3–5 years of HR experience, preferably in a retail or luxury brand environment Strong interpersonal and communication skills Detail-oriented with excellent organizational abilities Working knowledge of labor regulations and HR software tools Positive attitude and ability to work in a fast-paced retail environment Why Join Us? Work with a premium jewelry brand passionate about quality and people Be part of a collaborative and supportive work culture Opportunities for professional growth and training Employee discounts and performance incentives To Apply: Please send your resume and a brief cover letter to hr@chhedajewellers.co.in with the subject line “HR Manager Application – YOUR NAME" and fill the form attached below: https://forms.gle/8APESNE88AyZSPjS9 Show more Show less
Manage back office operations, ensuring efficient data entry, documentation, and record-keeping. Coordinate with vendors and customers to process orders, manage inventory, and resolve issues. Job Type: Full-time Pay: From ₹20,000.00 per month Benefits: Provident Fund Schedule: Day shift Fixed shift Language: English (Preferred) Work Location: In person
Join our growing team at Chheda Jewellers! We are looking for a well-spoken, customer-focused Customer Sales Executive to manage our in-store experience and drive revenue through personalized engagement and expert product knowledge. Industry: Luxury Retail Jewellery - Gold | Jadau | Diamond | Polki | Job Type: Full-time Pay: From ₹20,000.00 per month Benefits: Provident Fund Compensation Package: Performance bonus Schedule: Day shift Fixed shift Language: Hindi (Preferred) Work Location: In person Speak with the employer +91 8850275447
Manage back office operations, ensuring efficient data entry, documentation, and record-keeping. Coordinate with vendors and customers to process orders, manage inventory, and resolve issues. Job Type: Full-time Pay: From ₹20,000.00 per month Benefits: Provident Fund Schedule: Day shift Fixed shift Language: English (Preferred) Work Location: In person
Greet visitors and clients professionally, ensuring a warm welcome. Manage front office operations, including answering phone calls and handling correspondence. Maintain accurate records of client interactions, appointments, and meetings. Coordinate with internal teams to ensure seamless communication and efficient workflow. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Fixed shift Language: English (Preferred) Work Location: In person
Job Title: Senior Manager – Marketing Location: Mumbai Reporting To: Director Company: Chhedha Jewellers Role Overview: Chhedha Jewellers is looking for a dynamic and experienced Senior Manager Marketing to lead brand strategy and execution across all channels. The ideal candidate must have prior experience managing marketing for a premium B2C retail brand (preferably in jewellery, fashion, luxury, or lifestyle) with an annual turnover of ₹500 Cr or more, and should have at least 5 years in a senior leadership marketing role. The role demands strategic foresight, creative excellence, strong executional ability, and deep knowledge of digital and traditional marketing. The candidate will work directly with the Director and be responsible for delivering measurable marketing impact aligned with business growth objectives. Key Responsibilities: 1. Strategic Leadership & Brand Building Lead overall brand strategy, positioning, and marketing roadmap to strengthen Chhedha Jewellers as a premium retail brand. Design and implement 360-degree brand campaigns across ATL, BTL, and digital platforms. Translate business objectives into impactful marketing strategies to drive footfalls, customer engagement, and revenue. 2. Team & Stakeholder Management Lead, mentor, and scale an internal marketing team to deliver results across campaigns, events, and promotions. Collaborate with retail, merchandising, CRM, and operations teams to align marketing with business outcomes. Regularly present performance updates and plans to the Director and leadership team. 3. Agency & Vendor Management Identify, appoint, and manage creative, media, digital, and event agencies to ensure timely, high-impact output. Evaluate agency performance, negotiate contracts, and ensure deliverables are within budgets and timelines. 4. Digital & Performance Marketing Drive ROI-focused digital campaigns across Google Ads, Meta platforms, YouTube, and influencer marketing. Lead performance analysis, traffic attribution, conversion tracking, and customer acquisition cost (CAC) optimization. Oversee content strategy and social media presence aligned with brand tone and audience. 5. Customer Engagement & Loyalty Plan and execute premium customer-focused campaigns, in-store events, and loyalty programs. Collaborate with CRM teams for data-led targeting, retargeting, and customer journey mapping. 6. Market Research & Innovation Keep abreast of trends in the jewellery and luxury retail space. Track competitor activity, emerging consumer behaviour, and marketing innovations for continuous improvement. Candidate Profile: Experience: - Minimum 5+ years total experience in marketing, including at least 1 year in a senior leadership role . - Proven experience managing a premium/luxury B2C retail brand (jewellery, fashion, lifestyle, etc.). Education: MBA or PGDM in Marketing / Brand Management from a reputed institute. Skills & Attributes: - Strategic thinker with hands-on execution capability. - Deep understanding of digital marketing and traditional media. - Strong leadership, team management, and communication skills. - Creative yet analytical, with a sharp eye for ROI and brand equity. - Able to work in a fast-paced, growth-focused environment.
As a part of this role, you will be responsible for managing end-to-end recruitment processes, which include job postings, candidate screening, conducting interviews, and facilitating the onboarding process. Additionally, you will be required to maintain and update HR policies, employee records, and ensure compliance with labor laws to uphold the organization's standards. Furthermore, you will play a crucial role in handling employee engagement activities, welfare initiatives, and implementing conflict resolution strategies to foster a positive work environment. Your support in showroom staffing requirements and close collaboration with the sales and operations team will be essential in achieving business objectives. This is a full-time position that offers benefits such as Provident Fund. The work schedule will consist of day shifts with fixed timings, and the work location will be in person.,
About Us We are a leading retail jewellery showroom known for our exquisite designs, exceptional customer service, and warm, personalized shopping experience. As we continue to grow, we are seeking a results-driven and experienced Store Manager to oversee operations, lead a passionate team, and uphold the luxury standards of our brand. Job Title: Store Manager – Luxury Jewellery Showroom Key Responsibilities 1. Store Leadership & Performance Lead and manage all aspects of the showroom's day-to-day operations. Set sales targets and motivate the team to achieve and exceed goals. Monitor KPIs, sales reports, and team performance, providing feedback and strategic direction. Foster a culture of accountability, collaboration, and continuous improvement. 2. Client Experience & Relationship Management Uphold the highest standards of customer service and hospitality. Personally manage key client relationships and support VIP clientele as needed. Resolve client issues promptly and professionally, ensuring customer satisfaction and retention. Implement clientele initiatives to nurture long-term customer relationships. 3. Team Management & Development Recruit, train, and mentor a high-performing team of sales professionals. Conduct regular team meetings, one-on-ones, and performance evaluations. Promote a positive, respectful, and motivated work environment. Provide coaching and development opportunities aligned with brand values. 4. Operational Excellence Ensure the showroom operates in compliance with company policies and luxury retail standards. Oversee inventory management, stock control, and loss prevention. Maintain the visual merchandising standards and overall showroom aesthetics. Coordinate with headquarters for stock planning, marketing campaigns, and reporting requirements. 5. Sales & Product Knowledge Maintain expert-level knowledge of all jewellery collections, brand heritage, and craftsmanship. Guide the team in delivering compelling product storytelling and refined selling techniques. Stay informed on luxury market trends and competitor activity. Requirements Minimum of 5–8 years of experience in luxury retail, with at least 3 years in a managerial role. Strong leadership and team management skills. Proven track record in achieving sales targets and delivering high-end client service. Excellent interpersonal, communication, and problem-solving skills. Fluent in English (additional languages are advantageous). Passion for fine jewellery, design, and luxury retail experiences. If interested, you can share your CV on hr@cheddajewellers.co.in
Key Responsibilities Billing & Invoicing Generate accurate sales invoices/bills for customers based on purchases. Apply correct GST rates, hallmarking charges, and discounts as per company policy. Ensure all invoices comply with statutory requirements. Cash & Payment Handling Process payments via cash, card, UPI, bank transfers, or cheque. Maintain accurate records of transactions in the POS/billing system. Reconcile daily sales and payment collections with the accounts team. Customer Interaction Politely and efficiently handle customer billing queries. Explain bill details, pricing breakdown, and warranty/return policies when needed. Coordinate with sales staff for smooth handover from sales to billing. Record Keeping & Reporting Maintain daily billing logs and sales reports. Assist in preparing data for audits, inventory checks, and monthly accounts. Safeguard all billing records and ensure proper filing. Compliance & Security Follow showroom protocols for gold/diamond weight measurement during billing. Verify product details, certificates, and barcodes before generating bills. Prevent and report any billing discrepancies or fraudulent activities. Coordination & Support Liaise with the accounts team for payment reconciliation. Assist in updating billing software and training new staff on billing procedures. Support the front office in peak hours if required. Skills & Requirements Experience: 1–3 years in retail billing, preferably in jewellery or luxury retail. Technical Skills: Proficiency in billing/POS software, MS Excel, and GST billing rules. Soft Skills: Attention to detail, numerical accuracy, customer handling skills, honesty, and integrity. Other: Knowledge of jewellery weights, purity, hallmarking, and industry billing norms is an advantage. If interested, you can share your CV on [email protected] Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Application Question(s): What is your current salary (monthly inhand)? What is your expected salary (monthly inhand)? How soon can you join with us? Work Location: In person
We are looking for a well-spoken and presentable Guest Relations Executive to be the face of our showroom. This role is responsible for creating a warm and welcoming first impression for every visitor, assisting with basic customer needs, and ensuring smooth coordination between customers and the internal team. Website : https://chhedajewellers.co.in/ Location : Vile Parle or Ghatkopar Key Responsibilities: · Greet all walk-in customers and visitors with a friendly and professional attitude. · Maintain a welcoming environment at the showrooms. · Assist guests with seating, refreshments, or directions as needed. · Manage visitor logs and appointment schedules. · Handle basic customer queries or route them to relevant staff. · Coordinate with sales, admin, or support teams for seamless service. · Ensure reception/lobby area is always neat, presentable, and organized. Skills & Requirements: · Prior experience in guest handling, front desk, hospitality, or showroom environment is preferred. · Strong verbal communication skills in English and Gujarati (preferable · Warm personality, presentable appearance, and professional grooming. · Ability to remain calm, courteous, and helpful under pressure. If interested, kindly share your CV on [email protected] Job Type: Full-time Pay: ₹30,000.00 - ₹35,000.00 per month Application Question(s): What is your current salary (Monthly inhand)? What is your expected salary (Monthly inhand)? What is your notice period? Work Location: In person
We are looking for a reliable Digital Marketing to manage daily operations, including data entry, documentation, vendor/customer coordination, and responding to social media leads. The ideal candidate should be fluent in English and Gujarati (preferred) , with strong communication and organizational skills. Website : https://chhedajewellers.co.in/ Key Responsibilities: Social Media & Lead Response · Monitor incoming inquiries via platforms like Instagram, WhatsApp, Facebook, etc. Respond promptly and professionally to leads, providing product information or routing them to the relevant team. · Plan, create, and schedule engaging posts, reels, and stories to maintain consistent brand presence. · Implement basic SEO practices for the company website and product pages to improve search engine ranking and organic reach. · Track and analyse social media, SEO, and campaign performance, sharing regular insights for improvement. Data Entry & Documentation Accurately input and update product, order, and customer data in spreadsheets, databases, or ERP systems. Maintain and organize digital and physical records for easy retrieval. Vendor & Customer Coordination Coordinate with vendors to manage order placements, deliveries, and follow-ups. Assist customers with queries related to orders, payments, or product information. Collaborate with the design and content team to create visually appealing creatives aligned with brand guidelines Skills & Qualifications: 1+ years of experience in Digital Marketing. Proficiency in MS Excel, Word, and basic familiarity with CRM or ERP software. Good written and verbal communication skills in English and Gujrati preferred. Comfortable using social media platforms for business communication. Strong attention to detail and ability to multitask in a fast-paced environment. Basic understanding of inventory and order flow is a plus. If interested, you can reach out to us via [email protected] Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Application Question(s): What is your current salary (monthly inhand) ? What is your expected salary (monthly inhand) ? How much is your notice period? Work Location: In person
We are looking for a reliable Digital Marketing to manage daily operations, including data entry, documentation, vendor/customer coordination, and responding to social media leads. The ideal candidate should be fluent in English and Gujarati (preferred) , with strong communication and organizational skills. Website : https://chhedajewellers.co.in/ Key Responsibilities: Social Media & Lead Response · Monitor incoming inquiries via platforms like Instagram, WhatsApp, Facebook, etc. Respond promptly and professionally to leads, providing product information or routing them to the relevant team. · Plan, create, and schedule engaging posts, reels, and stories to maintain consistent brand presence. · Implement basic SEO practices for the company website and product pages to improve search engine ranking and organic reach. · Track and analyse social media, SEO, and campaign performance, sharing regular insights for improvement. Data Entry & Documentation Accurately input and update product, order, and customer data in spreadsheets, databases, or ERP systems. Maintain and organize digital and physical records for easy retrieval. Vendor & Customer Coordination Coordinate with vendors to manage order placements, deliveries, and follow-ups. Assist customers with queries related to orders, payments, or product information. Collaborate with the design and content team to create visually appealing creatives aligned with brand guidelines Skills & Qualifications: 1+ years of experience in Digital Marketing. Proficiency in MS Excel, Word, and basic familiarity with CRM or ERP software. Good written and verbal communication skills in English and Gujrati preferred. Comfortable using social media platforms for business communication. Strong attention to detail and ability to multitask in a fast-paced environment. Basic understanding of inventory and order flow is a plus. If interested, you can reach out to us via hr@chhedajewellers.co.in Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Application Question(s): What is your current salary (monthly inhand) ? What is your expected salary (monthly inhand) ? How much is your notice period? Work Location: In person
Key Responsibilities Enter and update customer, billing, and product data into company databases with accuracy. Maintain and verify inventory data Assist in preparing reports related to sales, billing, and stock movement. Cross-check and verify data from different sources to avoid errors. Maintain digital and physical records in an organized manner. Support accounts and billing teams with back-office tasks. Handle confidential customer and company information responsibly. Coordinate with showroom and sales teams for smooth data flow. Perform other administrative tasks as assigned by manageme Candidate Requirements Minimum 1 year of relevant experience in Strong attention to detail and accountability. Good communication skills (Gujarati/Hindi/English preferred). Ability to multitask and work under pressure. Knowledge of jewellery products, materials, and processes. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Work Location: In person
Location : Vile Parle Website : https://chhedajewellers.co.in/ Key Responsibilities · Plan, create, and publish engaging content across social media platforms (Instagram, Facebook, YouTube, LinkedIn, etc.). · Monitor trends, competitor activities, and audience insights to improve engagement. · Respond to customer queries, comments, and DMs in a timely and professional manner. · Track, analyze, and report on social media performance (reach, engagement, conversions). · Coordinate with designers/photographers/videographers for high-quality creatives. · Engage with followers, influencers, and relevant communities to build brand visibility. · Monitor trends, hashtags, and competitor activities for new opportunities. · Prepare regular performance reports and suggest improvements based on insights. · Work closely with sales, marketing, and design teams for campaign execution. · Support influencer tie-ups, collaborations, and social media contests. Requirements for Social Media Executive · Bachelor’s degree in Marketing, Mass Communication, Digital Media, or a related field. · 1–2 years of experience in handling brand social media accounts · Strong written and verbal communication in English & gujrati preferred · Creativity and ability to think of engaging content ideas. · Attention to detail and consistency in brand voice. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Application Question(s): What is your current salary? What is your expected salary? What is your notice period? Work Location: In person
We are looking for a passionate and customer-focused Sales Executive to join our fine jewellery retail team. This role is ideal for someone who is enthusiastic about luxury retail, committed to delivering exceptional service, and eager to grow within the jewellery industry. The successful candidate will support sales efforts, assist customers with professionalism and elegance, and contribute to an inviting store atmosphere. Key Responsibilities1. Customer Engagement & Assistance · Warmly welcome and greet all customers entering the store, creating a positive and luxurious first impression. · Guide customers through their shopping experience, assisting with product selection based on their preferences, occasions, or gifting needs. · Provide accurate and detailed information about product features, craftsmanship, materials, and origin to support confident purchasing decisions. · Offer after-sales support and respond to customer inquiries with professionalism and empathy. 2. Sales Execution · Present and promote jewellery collections with enthusiasm, demonstrating key product benefits and unique selling points. · Actively contribute to achieving and exceeding individual and store sales targets. · Assist in preparing the store for promotions, new arrivals, and special events. · Participate in upselling and cross-selling opportunities to maximize sales value and enhance the customer experience. 3. Product & Brand Knowledge · Continuously update personal knowledge of jewellery collections, new arrivals, brand heritage, and current market trends. · Confidently explain jewellery care instructions, warranties, and return/exchange policies to customers. · Stay informed about precious metals, gemstones, and industry terminology to elevate the level of customer service and product education. 4. Store Presentation & Visual Merchandising · Maintain a clean, organized, and aesthetically pleasing store environment that aligns with brand standards. · Assist with the setup and maintenance of product displays, ensuring proper arrangement, lighting, and security of all merchandise. · Report any product damage, stock discrepancies, or security issues promptly to the store manager. 5. Customer Relationship Management · Foster strong, lasting relationships with customers through consistent follow-up, birthday and special occasion greetings, and personalized service. · Maintain accurate records of client preferences and purchases in the CRM system for future engagement and loyalty-building efforts. · Support clienteling initiatives led by senior staff or the store manager. Requirements · 1–2 years of experience in a retail or customer service role, preferably in luxury goods or fashion. · Strong interpersonal and communication skills with a customer-first mindset. · Professional appearance, demeanor, and an appreciation for fine jewellery and craftsmanship. · Willingness to learn and grow within the company through training and on-the-job experience. Ability to work flexible hours, including weekends, holidays, and special events. Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Application Question(s): What is your current salary? What is your expected salary? What is your notice period? Language: English (Preferred) Work Location: In person
Key Responsibilities Enter and update customer, billing, and product data into company databases with accuracy. Maintain and verify inventory data Assist in preparing reports related to sales, billing, and stock movement. Cross-check and verify data from different sources to avoid errors. Maintain digital and physical records in an organized manner. Support accounts and billing teams with back-office tasks. Handle confidential customer and company information responsibly. Coordinate with showroom and sales teams for smooth data flow. Perform other administrative tasks as assigned by manageme Candidate Requirements Minimum 1 year of relevant experience Strong attention to detail and accountability. Good communication skills (Gujarati/Hindi/English preferred). Ability to multitask and work under pressure. Knowledge of jewellery products, materials, and processes. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Application Question(s): What is your current salary? What is your expected salary? What is your notice period? Work Location: In person
Key Responsibilities: Make outbound calls to existing and potential customers to inform them about offers, collections, and new launches. Handle inbound queries related to jewellery products, store details, services, or after-sales support. Maintain and update customer database with accuracy (purchase history, preferences, occasions, etc.). Build strong customer relationships by engaging in polite, respectful, and persuasive communication. Follow-up with clients for repeat sales, events, or reminders for birthdays/anniversaries. Coordinate with the sales/marketing team for promotions, campaigns, and bulk messaging. Achieve daily/weekly calling and follow-up targets as per business requirements. Ensure adherence to company communication etiquette and brand tone. Requirements: Experience: 1–3 years of experience as Telecaller / Customer Care / Jewellery Sales. Industry Preference: Jewellery / Luxury retail (preferred). Language Skills: Gujarati (preferred), Hindi, and basic English. Strong communication, persuasion, and interpersonal skills. if interested, kindly share CV on [email protected] Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Application Question(s): What is your current salary? What is your expected salary? What is your notice period? Work Location: In person