Chat Support Executive

1 - 31 years

3 Lacs

mumbai/bombay

Posted:19 hours ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Urgent Opening for the position of Customer Support Executive Location : Marol Naka (Near Metro station) Min 1 years of experience in chat and email CRM tools Salary ; Up to 30k in hand and pf and Incentive Customer service executive  Core Responsibilities : •   Receive inbound chat/call/email queries for MM/BB/LJ pre & post booking from the customers • . Respond to and resolve for customer service issues with the highest quality and as per the metrics put in place • . Document all chats/calls with regards to customer queries/complaints accurately using CRM and our Proprietary tool • . Follow up (Chat, Call and Email) with customers in case of pending / escalated issues Interested candidates can call on this number 767802660

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