0 years
1 - 3 Lacs
Posted:1 month ago|
Platform:
On-site
Full Time
The Chat Support Executive is responsible for providing real-time assistance to customers through online chat channels. The role involves addressing customer inquiries, resolving issues, guiding users through products/services, and ensuring a high level of customer satisfaction. This position requires strong communication skills, problem-solving abilities, and a customer-centric mindset. Respond promptly to customer queries via live chat, in-app messaging, and email (if applicable). Assist in improving chat processes, FAQs, and self-help resources.
Job Types: Full-time, Permanent, Fresher
Pay: ₹16,000.00 - ₹30,000.00 per month
Work Location: In person
GRhombus Technologies Private Limited
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