We are looking for a detail-oriented and efficient Non-Voice Process Executive to handle backend operations, data processing, email/chat support, and documentation tasks. The ideal candidate should possess strong analytical, written communication, and multitasking skills. Handle customer queries through email and chat support (no phone calls). Perform data entry, data verification, and data processing tasks with high accuracy. Maintain and update records in internal systems and databases. Process customer requests, complaints, and follow-ups promptly. Collaborate with internal teams to resolve customer issues. Ensure all tasks meet quality standards Job Types: Full-time, Permanent, Fresher Pay: ₹16,000.00 - ₹30,000.00 per month Work Location: In person
The Chat Support Executive is responsible for providing real-time assistance to customers through online chat channels. The role involves addressing customer inquiries, resolving issues, guiding users through products/services, and ensuring a high level of customer satisfaction. This position requires strong communication skills, problem-solving abilities, and a customer-centric mindset. Respond promptly to customer queries via live chat, in-app messaging, and email (if applicable). Assist in improving chat processes, FAQs, and self-help resources. Job Types: Full-time, Permanent, Fresher Pay: ₹16,000.00 - ₹30,000.00 per month Work Location: In person