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Change management - Senior Software engineer

Change management - Senior Software engineer

CGI

3 - 6 years

5 - 8 Lacs

Hyderabad Bengaluru

Posted:2 weeks ago| Platform:

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Skills Required

Change management Java ServiceNow BMC Remedy ITSM SQLite ITIL

Work Mode

Work from Office

Job Type

Full Time

Job Description

Your future duties and responsibilities: - Manage the Change Management process following ITIL best practices. - Evaluate change requests for risk, impact, and business readiness. - Lead Change Advisory Board (CAB) meetings for efficient review and approval. - Coordinate with stakeholders to ensure smooth communication and implementation of changes. - Document changes comprehensively, including back-out plans and testing results. - Monitor post-implementation reviews to enhance change success rates. - Ensure accurate change records for audit and compliance purposes Required qualifications to be successful in this role: Bachelor's degree in Computer Science, Information Technology, Business, or related fields. - 3 to 6 years of Change Management experience in IT or enterprise settings. - Proficiency in ITIL frameworks, with ITIL v3 or ITIL 4 Foundation certification. - Familiarity with ITSM tools like ServiceNow or BMC Remedy. - Strong communication, facilitation, and negotiation abilities. - Skilled in managing multiple stakeholders under pressure. - Effective analytical and decision-making aptitude. Skills: Java SQLite Telecommunications

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CGI

www.cgi.com

Information Technology and Consulting

Montreal

77,500 Employees

594 Jobs

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Ernst & Young

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T. J. Poon

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Change management - Senior Software engineer