Chandigarh University Hiring Quality Auditor

Chandigarh University

2 - 6 years

2 - 3 Lacs

kharar

Posted:2 days ago| Platform:

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Skills Required

call audit call monitoring call quality

Work Mode

Work from Office

Job Type

Full Time

Job Description

Quality Auditor (Voice Process) Chandigarh University

Company:

Quality Auditor (Voice Process)

Key Responsibilities

Monitor and evaluate inbound & outbound sales calls.
Identify quality gaps and provide actionable feedback.
Maintain call quality reports and audit records.
Collaborate with the training and operations team to enhance overall performance.
Ensure compliance with quality standards and organizational policies.

Required Skills

Minimum
2 years of QA experience
in BPO/Voice Process.
Strong communication and listening skills.
Good understanding of sales call processes.
Proficiency in MS Excel and reporting tools.
Ability to handle audits independently.

Perks & Benefits

Competitive salary based on experience and performance.
Excellent work environment within Chandigarh University campus.
Opportunity to work with a dynamic and growing team.

Contact:

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