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Centre Support Manager

9 - 11 years

9 - 11 Lacs

Chennai Tamil Nadu India

Posted:1 month ago| Platform: Foundit logo

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Skills Required

collections management Team Leadership Record Keeping Compliance Management Communication Skills

Work Mode

On-site

Job Type

Full Time

Job Description

Roles & Responsibilities

As Centre Support Manager, your primary responsibilities will include:

  • Team Leadership & Collections Management:

    Manage and lead a team responsible for collections, ensuring the timely recovery of outstanding amounts from customers.
  • Oversee daily operations, including planning, organizing, and controlling workflows to meet collection targets.

  • Strategy & Efficiency:

    Develop and implement effective strategies to improve collection efficiency, reduce delinquencies, and increase overall customer satisfaction.
  • Collaborate with internal stakeholders to resolve issues related to collections processes and policies, fostering a seamless operational environment.

  • Compliance & Record Keeping:

    Ensure strict compliance with all regulatory requirements related to collections.
  • Maintain accurate and detailed records of all transactions and collection activities.

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