Role Summary
The role holder will be primarily responsible for managing a team responsible for conducting the investigation of allSuspected fraud/Attempted fraud cases pertaining to Retail, SME, Liability, Red Flagged Account (RFA) and WillfulDefaulter (WD) cases across the Bank, raised under YVN. The role requires extensive experience in managing/monitoring ofinvestigations and an in-depth understanding of assessment and identification of the underlying risk applicable for belowproduct lines. Retail Assets (RA) primarily consists of the following business segments: Secured and Unsecured loans of various types(Personal Loan/Business Loan, Auto Loan, CV, CE, HCF, Home Loan, LAP etc.) Retail Liability primarily consists of Saving and Current account. Small and Medium Enterprises (SME) primarily consists of the following business segments: Micro Enterprises Banking(MIB) comes under Business Banking and Small Enterprises (SE) & Medium Enterprises (ME) comes under CommercialBanking RFA accounts are the loan accounts where suspicion of fraud arises due to one or more Early Warning Signals (EWS),
Strategic / Job Responsibilities
- Heading entire team for conducting investigations in a sound and ethical manner along with driving timely submission of reports within the specified timelines.
- Supporting team in deriving the scope of investigations and assisting in conducting sensitive interview basis the observations.
- Engagement with Regional / Zonal / National level stakeholders for fostering the collaborative environment and ensuring the redressal of observations.
- Recommend process improvements / gaps based on feedback from team identified during the course of investigations.
- Validation of case reports prepared for submission to senior management.
- Monitoring of the investigative procedures and accordingly suggest innovative ideas for cost minimization.
- Spearheading improvement in existing process and framework for the team.
- Providing trends, patterns for key risk areas to senior management for effective risk mitigation.
- Establish good network with peers and sharing best practices followed on timely basis.
People Management Responsibilities
- Maintaining and reviewing monthly performance of the team members.
- Ability to work effectively with diverse populations.
- Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
- Grooming team members for taking higher responsibility.
- Managing effective liasoning with all stakeholders on a regular basis.
- Driving, participating in projects/ initiatives aligning with organizational goals.
Minimum Qualifications
- Graduate/Post-Graduate/Master's degree:
CA / MBA from reputed institute (experience in Fraud Risk management preferred)
- Professional certifications (CFA/CFE/CAMI will be preferred)
- Soft Skills: Expert proficiency in written and verbal communication in English
prompting the bank to investigate potential wrongdoing.
Wilful defaulter is the borrower who deliberately avoids repayment obligations despite having the capacity to pay.