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CCE

Linchpin Technologies

0 - 4 years

2 - 11 Lacs

Mohali Punjab India

Posted:1 month ago| Platform: Foundit logo

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Skills Required

Call Center Customer Care CSE Bpo Customer service

Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking a Customer Care Executive (CCE) to join our dynamic team in India. The ideal candidate will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues to enhance customer satisfaction. This role offers a great opportunity for individuals looking to build a career in customer service. Responsibilities Handle customer inquiries and provide accurate information on products and services. Resolve customer complaints efficiently and effectively. Maintain customer records and update account information. Collaborate with team members to improve customer service processes. Provide feedback on customer interactions to enhance service delivery. Skills and Qualifications Excellent verbal and written communication skills in English and local languages. Strong problem-solving abilities and a customer-oriented mindset. Basic computer skills, including familiarity with MS Office and CRM software. Ability to work in a fast-paced environment and manage multiple tasks. Strong interpersonal skills and a team player attitude.

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Linchpin Technologies

Information Technology and Services

San Francisco

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