Catering Operation & Sales

Job Summary:

We are looking for a highly organized and results-driven Catering Operations & Sales Manager to lead and coordinate all aspects of catering services – from client acquisition to event execution. This dual-role position requires a professional who can manage catering logistics, deliver excellent customer service, and actively grow catering sales through strategic outreach and relationship building.

Key Responsibilities:Sales & Business Development:

• Develop and implement strategies to grow catering sales through corporate, private, and event-based clientele.
• Identify and pursue new business opportunities via cold calls, referrals, walk-ins, and networking events.
• Respond promptly to catering inquiries, prepare proposals, conduct tastings, and close deals.
• Build and maintain strong relationships with clients, vendors, and event planners.
• Meet or exceed monthly and annual catering sales targets.
• Maintain an updated database of leads, clients, and sales pipeline using CRM or tracking systems.

Operations & Event Management:

• Oversee planning and execution of catering events, ensuring smooth operations from setup to breakdown.
• Coordinate with kitchen and service teams to ensure timely food preparation and delivery.
• Manage event logistics, including staffing, rentals, transportation, and special client requests.
• Ensure all catering services comply with food safety, hygiene, and quality standards.
• Manage inventory, equipment, and catering supplies efficiently to control costs.
• Handle client feedback, troubleshoot issues, and ensure high levels of customer satisfaction.

Qualifications:

• Bachelor's degree in Hospitality, Business, or a related field (preferred).
• 3-7+ years of experience in catering sales and/or operations (F&B, hotels, or event management).
• Strong communication, negotiation, and customer service skills.
• Ability to manage multiple events and priorities under pressure.
• Proficiency in Microsoft Office and basic event/catering software or CRM tools.
• Must be willing to work flexible hours, including weekends and holidays, as required by events.

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

• Cell phone reimbursement

Work Location: In person