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Case/Contract Management Services Associate IV

Case/Contract Management Services Associate IV

Conduent

2 - 6 years

3 - 7 Lacs

noida

Posted:1 week ago| Platform:

Apply

Skills Required

contract management medical relativity time tracking leadership

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Track Description:

Performs tasks based on established procedures.
Uses data organizing and coordination skills to perform business support or technical work.
Requires vocational training, certifications, licensures, or equivalent experience.

General Profile

Has advanced and specialized expertise within a range of analytical or operational processes.
Completes assignments and facilitates the work of others.
May coordinate assignments beyond work area.
Proposes improvements to processes and methods.
Acts as a lead, coordinating the work of others, but is not a supervisor.
Works autonomously within established procedures.

Functional Knowledge

Has developed skills in a range of processes, procedures, and systems.
Acts as a technical expert in some areas.

Business Expertise

Understanding of how teams best integrate and work together to achieve company goals.

Impact

Impacts a team, by example, through the quality service and information provided
Suggests work procedure and practice improvements to improve efficiency.

Leadership

Serves as a team lead.
May allocate work to team members.
Provides subject matter guidance to junior team members.

Problem Solving

Provides solutions to atypical problems with little or no precedent.

Interpersonal Skills

Exchanges information and ideas effectively.

Responsibility Statements

Provides advanced level support to attorneys over email and phone on Relativity and other review platforms.
Troubleshoots medium to complex level application, data issues, search, and production requests.
Performs any other first-level tasks assigned by the manager.
Escalates high risk, complex or problematic issues to the manager.
Achieves productivity and quality targets set on a quarterly basis.
Communicates effectively with counterparts and clients in different geographical locations.
Possesses knowledge of at least one of the following tools: Relativity, Viewpoint or Omnix.
Acquires knowledge of the e-discovery process.
Possesses some experience working as part of a team and is a good team player.
Logs accurate time entries on multiple time tracking tools.
Complies with all policies and standards.

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