Career Re-Entry Specialist

The Career Re-Entry Specialist - Student Engagement & Guidance in the USA Market is a full-time position located at IT Park, Dehradun, Uttarakhand. As a motivated professional with previous experience in BPO, customer service, education, training, or tech-enabled companies, you will play a crucial role in guiding students towards suitable career opportunities, without engaging in cold calling or sales activities. Your responsibilities will include engaging with student leads, understanding their backgrounds and aspirations, communicating effectively in English, scheduling consultations with career advisors, maintaining accurate records in the CRM system, collaborating with the Inside Sales team, and meeting daily engagement and quality targets through meaningful conversations. The ideal candidate should possess previous experience in BPO or customer service, strong English communication skills, active listening abilities, basic computer literacy, and a willingness to work night shifts from Monday to Friday. Candidates with career gaps who are eager to re-enter the workforce are encouraged to apply. Joining this role offers a supportive work environment for career restarters, structured training programs, cab facilities for night shifts, and the opportunity to make a positive impact on students" career journeys.,