Captain / Steward

Job Summary:

The F&B Captain/ Steward is responsible for supervising and coordinating the activities of service staff in a restaurant or banquet setting. The role ensures high standards of guest service, manages daily operations efficiently, and supports training and performance of service personnel. The Captain/ Steward acts as the point of contact between the guests and the service team.

Key Responsibilities:

• Supervise and guide waiters, stewards, and other service staff during shifts.
• Ensure smooth service operations and adherence to service standards.
• Welcome and seat guests, assist in taking orders, and ensure timely food and beverage delivery.
• Handle guest queries and resolve complaints professionally.
• Monitor table settings, cleanliness, and overall ambiance of the dining area.
• Coordinate with the kitchen and bar to ensure accuracy and quality of orders.
• Assist in briefing the team before each shift and assign duties.
• Maintain stock levels of service items like cutlery, crockery, and condiments.
• Train and mentor junior service staff.
• Ensure compliance with hygiene and safety standards.
• Prepare daily shift reports and communicate key issues to management.

Job Type: Full-time

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits:

• Food provided
• Provident Fund

Schedule:

• Rotational shift

Work Location: In person