Calling Agent

1 - 5 years

1 - 5 Lacs

Posted:1 day ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Responsibilities:

  • Make outbound calls to promote services and follow up on customer interactions.
  • Provide product/service information and resolve customer complaints.
  • Maintain accurate records of customer interactions in the system.
  • Meet performance metrics for call volume, resolution, and customer satisfaction.

Job Requirements:

  • 12 years of experience in voice-based customer service or telecalling.
  • Good verbal communication skills in regional and English languages.
  • Ability to manage pressure, meet targets, and follow company processes.
  • Basic computer proficiency for data entry and CRM usage.

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Financial Services

He Ping District Tianjin

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