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1.0 - 6.0 years
1 - 4 Lacs
Mumbai Suburban, Thane, Mumbai (All Areas)
Work from Office
EUROP ASSISTANCE INDIA PVT LTD JOB DESCRIPTION: Position: - Assistance Coordinator (Auto/Automotive) Position Reports to: Operations Manager. Location: Andheri East, Mumbai Note: Open to work in rotating shifts which includes night shifts in a 24x7 work environment. Roles & Responsibilities: Resolve customer complaints via phone, email, mail or social media. Handle complaints (Case) and provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Coordinate with customers, clients & internal operations team regarding case Keeping records of customer interactions, transactions, comments and case closure. Ensure customer satisfaction and provide professional customer support Handle case related 2wheelers & 4wheelers services. Knowledge, skills, and abilities: Excellent communication Proven customer support experience Experience working with customer support. Proficient in basic Microsoft applications Language Know: English & Hindi South Indian languages preferable (Tamil & Malayalam in particular) Job Type: Full Time (8-8.5 Hours shift) Part Time (5-5.50 Hours shift) Qualification: Full time- Minimum Graduation Part time -Any Experience: 6 months - 2 + years customer service/referral specialist and/or call center experience Assistance Agency exposure preferred. Regards Anjali Maurya 8779797282
Posted 1 month ago
0.0 - 2.0 years
2 - 4 Lacs
Jaipur
Work from Office
Key Responsibilities: Efficiently manage inbound and outbound calls Schedule and confirm patient appointments Provide support and clear communication to patients Build and maintain client relationships Apply healthcare industry knowledge in daily operations If you re enthusiastic, patient-focused, and ready to contribute to a growing healthcare team, we want to
Posted 2 months ago
0.0 - 1.0 years
1 - 2 Lacs
Bengaluru
Work from Office
Outbound Calling, Call center executive, Language known- Telugu, Tamil, Kannad, Malyalam
Posted 2 months ago
1.0 - 6.0 years
1 - 4 Lacs
Mumbai Suburban, Thane, Mumbai (All Areas)
Work from Office
EUROP ASSISTANCE INDIA PVT LTD JOB DESCRIPTION: Position: - Assistance Coordinator (Auto/Automotive) Position Reports to: Operations Manager. Location: Andheri East, Mumbai Note: Open to work in rotating shifts which includes night shifts in a 24x7 work environment. Roles & Responsibilities: Resolve customer complaints via phone, email, mail or social media. Handle complaints (Case) and provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Coordinate with customers, clients & internal operations team regarding case Keeping records of customer interactions, transactions, comments and case closure. Ensure customer satisfaction and provide professional customer support Handle case related 2wheelers & 4wheelers services. Knowledge, skills, and abilities: Excellent communication Proven customer support experience Experience working with customer support. Proficient in basic Microsoft applications Language Know: English & Hindi South Indian languages preferable (Tamil & Malayalam in particular) Job Type: Full Time (8-8.5 Hours shift) Part Time (5-5.50 Hours shift) Qualification: Full time- Minimum Graduation Part time -Any Experience: 6 months - 2 + years customer service/referral specialist and/or call center experience Assistance Agency exposure preferred. Regards Anjali Maurya 8779797282
Posted 2 months ago
1.0 - 6.0 years
1 - 3 Lacs
Mumbai Suburban
Remote
EUROP ASSISTANCE INDIA PVT LTD JOB DESCRIPTION: Position: - Assistance Coordinator (Auto/Automotive) Position Reports to: Operations Manager. Location: Andheri East, Mumbai Note: Open to work in rotating shifts which includes night shifts in a 24x7 work environment. Roles & Responsibilities: Resolve customer complaints via phone, email, mail or social media. Handle complaints (Case) and provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Coordinate with customers, clients & internal operations team regarding case Keeping records of customer interactions, transactions, comments and case closure. Ensure customer satisfaction and provide professional customer support Handle case related 2wheelers & 4wheelers services. Knowledge, skills, and abilities: Excellent communication Proven customer support experience Experience working with customer support. Proficient in basic Microsoft applications Language Know: English & Hindi South Indian languages preferable (Tamil & Malayalam in particular) Part Time (5-5.50 Hours shift) Part time -Any Experience: 6 months - 2 + years customer service/referral specialist and/or call center experience Assistance Agency exposure preferred. Send your resume on WhatsApp Anjali Maurya : 8779797282 Mail Id : amaurya1@europ-assistance.in
Posted 2 months ago
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