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0.0 - 3.0 years
2 - 5 Lacs
gurugram
Work from Office
Calling to the customers to remind their due date of installment. Reminder calls to delinquent customers who failed to make the EMI payment. Explain the consequences to customer of not paying on time. Provide the options of payment channels for making the payment. Fix appointment for the field collections team if customer asks for collecting payment from home. Follow up with the customers till the payment is received. Ensure that all details of the calls update on collections is updated on the system as per the process. Desired Profile: Class 12th pass with 6 months of experience in any domain Graduate fresher can also apply Clear communication with good convincing skills Should have basic c...
Posted 7 hours ago
1.0 - 6.0 years
1 - 4 Lacs
mumbai suburban, thane, mumbai (all areas)
Work from Office
JOB DESCRIPTION Position: Concierge Executive Location: Andheri East, Mumbai Role Purpose: Resolve customer queries on calls and e-mails, complaints, problems and transactions coherent with agreed service standards and EUROP ASSISTANCE policies Co-ordinate with the relevant departments towards resolution of customers case Essential Duties/Responsibilities: Maintaining a positive, empathetic and professional attitude toward customers always. Assisting HNI client with their request with an aim of providing best possible experience. Processing bookings and making travel arrangements, hotel bookings & other additional on tour services. Strong destination knowledge along with expertise in negotia...
Posted 4 days ago
1.0 - 5.0 years
1 - 5 Lacs
bengaluru, karnataka, india
On-site
Role Responsibilities: Make outbound calls to promote services and follow up on customer interactions. Provide product/service information and resolve customer complaints. Maintain accurate records of customer interactions in the system. Meet performance metrics for call volume, resolution, and customer satisfaction. Job Requirements: 12 years of experience in voice-based customer service or telecalling. Good verbal communication skills in regional and English languages. Ability to manage pressure, meet targets, and follow company processes. Basic computer proficiency for data entry and CRM usage.
Posted 4 weeks ago
1.0 - 2.0 years
2 Lacs
mumbai
Work from Office
Summary: The position holder will be responsible to achieve collection targets on monthly basis by making calls to the customers who s monthly installment (EMI) is due or who have not paid the installment on due date, explaining the consequences of not paying on time, providing payment options as per the process and follow up till the time the due installment is received.
Posted 1 month ago
0.0 - 2.0 years
2 - 3 Lacs
gurugram
Work from Office
The position holder will be responsible to achieve collection targets on monthly basis by making calls to the customers who s monthly installment (EMI) is due or who have not paid the installment on due date, explaining the consequences of not paying on time, providing payment options as per the process and follow up till the time the due installment is received. Job Responsibilities: Calling to the customers to remind their due date of installment. Reminder calls to delinquent customers who failed to make the EMI payment. Explain the consequences to customer of not paying on time. Provide the options of payment channels for making the payment. Fix appointment for the field collections team ...
Posted 1 month ago
1.0 - 6.0 years
1 - 4 Lacs
Mumbai Suburban, Thane, Mumbai (All Areas)
Work from Office
EUROP ASSISTANCE INDIA PVT LTD JOB DESCRIPTION: Position: - Assistance Coordinator (Auto/Automotive) Position Reports to: Operations Manager. Location: Andheri East, Mumbai Note: Open to work in rotating shifts which includes night shifts in a 24x7 work environment. Roles & Responsibilities: Resolve customer complaints via phone, email, mail or social media. Handle complaints (Case) and provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Coordinate with customers, clients & internal operations team regarding case Keeping records of customer interactions, transactions, comments and case closure. Ensure customer satisfaction and provide pro...
Posted 3 months ago
0.0 - 2.0 years
2 - 4 Lacs
Jaipur
Work from Office
Key Responsibilities: Efficiently manage inbound and outbound calls Schedule and confirm patient appointments Provide support and clear communication to patients Build and maintain client relationships Apply healthcare industry knowledge in daily operations If you re enthusiastic, patient-focused, and ready to contribute to a growing healthcare team, we want to
Posted 4 months ago
0.0 - 1.0 years
1 - 2 Lacs
Bengaluru
Work from Office
Outbound Calling, Call center executive, Language known- Telugu, Tamil, Kannad, Malyalam
Posted 4 months ago
1.0 - 6.0 years
1 - 4 Lacs
Mumbai Suburban, Thane, Mumbai (All Areas)
Work from Office
EUROP ASSISTANCE INDIA PVT LTD JOB DESCRIPTION: Position: - Assistance Coordinator (Auto/Automotive) Position Reports to: Operations Manager. Location: Andheri East, Mumbai Note: Open to work in rotating shifts which includes night shifts in a 24x7 work environment. Roles & Responsibilities: Resolve customer complaints via phone, email, mail or social media. Handle complaints (Case) and provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Coordinate with customers, clients & internal operations team regarding case Keeping records of customer interactions, transactions, comments and case closure. Ensure customer satisfaction and provide pro...
Posted 4 months ago
1.0 - 6.0 years
1 - 3 Lacs
Mumbai Suburban
Remote
EUROP ASSISTANCE INDIA PVT LTD JOB DESCRIPTION: Position: - Assistance Coordinator (Auto/Automotive) Position Reports to: Operations Manager. Location: Andheri East, Mumbai Note: Open to work in rotating shifts which includes night shifts in a 24x7 work environment. Roles & Responsibilities: Resolve customer complaints via phone, email, mail or social media. Handle complaints (Case) and provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Coordinate with customers, clients & internal operations team regarding case Keeping records of customer interactions, transactions, comments and case closure. Ensure customer satisfaction and provide pro...
Posted 4 months ago
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