Caller

Company Description

Tranquil Transit Pvt Ltd is dedicated to being the leading provider of cost-effective and eco-friendly goods transportation. We revolutionize the industry with our electric three-wheelers, contributing to a sustainable future. Our focus is on delivering efficient and environmentally friendly transportation solutions that set the standard for the industry.

Role Description

This is a full-time on-site role for a Caller located in Tiruppur. The Caller will be responsible for incoming calls from potential and current clients, maintaining a comprehensive call log, providing detailed information about our transportation services, resolving client inquiries, and coordinating with the internal team for seamless operations. Additional tasks may include data entry, report generation, and customer follow-up to ensure service satisfaction.

Qualifications

• Basic communication and interpersonal skills for effective client interaction
• Basic knowledge in data entry and report generation
• Ability to handle client inquiries and provide detailed information about services
• Excellent organizational skills and attention to detail
• Proficiency in using call log systems and maintaining accurate records
• Ability to work full-time on-site in Tiruppur
• Previous experience in customer service or a similar role is a plus
• High school diploma or equivalent; additional qualifications in relevant fields are a plus