Call Quality Analyst

1 - 5 years

0 Lacs

Posted:2 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Call Quality Analyst at MP Developers in Pallavaram, Chennai, you will be responsible for ensuring high standards of call quality within the organization. Candidates with a background in the Real Estate Industry are preferred for this full-time position. Your responsibilities will include monitoring and evaluating calls to provide feedback to the team, identifying areas for improvement, and maintaining quality assurance standards. In addition to a competitive salary, you will also enjoy benefits such as cell phone reimbursement, provided meals, health insurance, paid sick time, and Provident Fund. The work schedule is during day shift hours, and there is a yearly bonus as an additional incentive. Please note that this is an in-person position, and the successful candidate will be expected to work from the designated office location in Pallavaram, Chennai.,

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