Call Customer Service Representative

Required only female candidate Male candidate for Field Work Contact No. 9650505711 Answer incoming calls from customers and provide detailed information regarding products and services. Resolve customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution. Identify and assess customers" needs to achieve satisfaction. Maintain records of customer interactions, process customer accounts, and file documents. Keep up-to-date with product knowledge, system changes, and new company policies. Follow communication procedures, guidelines, and policies. Meet personal/team qualitative and quantitative targets. Job Types: Full-time, Permanent, Fresher Schedule: Day shift Morning shift Education: Higher Secondary(12th Pass) (Preferred) Experience: total work: 1 year (Preferred) Customer service: 1 year (Preferred) Language: English (Preferred) Hindi (Preferred) Work Location: In person,