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TEJ AGROTECH INDIA PRIVATE LIMITED
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Call Centre Representative

Call Centre Representative

TEJ AGROTECH INDIA PRIVATE LIMITED

0 - 4 years

0 Lacs

maharashtra

Posted:1 week ago| Platform: Shine logo

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Skills Required

customer service sales upselling data analysis process improvement

Work Mode

On-site

Job Type

Full Time

Job Description

**Job Description:** As a Call Center Representative, your role involves memorizing scripts for products and services and referring to them during calls. Building positive relationships with customers by providing exceptional customer service is crucial. You are expected to handle all questions, cancellations, and confirmations effectively. **Key Responsibilities:** - Identify opportunities to drive sales and revenue for the company's existing product suite - Upsell products when appropriate - Meet daily qualitative and quantitative targets for yourself and your team - Achieve objectives for service, productivity, and quality - Create and maintain a record of daily problems and actions taken in the call-center database - Leverage data and insights to recommend process improvements **Qualifications Required:** - Bachelor's degree preferred **Additional Details:** The work location for this position is in person at Pimpri-Chinchwad, Maharashtra. The job type is full-time, permanent, and suitable for fresher candidates. The company offers a flexible schedule as a benefit.,

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Call Centre Representative