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Vasantha Subaramanian Hospitals
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Call Center Executive

Call Center Executive

Vasantha Subaramanian Hospitals

0 - 5 years

|

2 - 3 Lacs

Posted:3 days ago| Platform:

Apply

Skills Required

telecalling healthcare bpo calling call centre executive customer care service english customer support bpo customer service customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

Handle inbound calls from patients, doctors, and insurance companies to resolve queries related to medical billing and claims processing.
Provide accurate information on healthcare services, policies, and procedures to customers.
Identify customer needs and escalate complex issues to senior team members or supervisors when necessary.
Maintain records of all interactions with customers using CRM software.

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Vasantha Subaramanian Hospitals

Healthcare

Health City

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