Call Center Executive

As a Call Center Executive at Fasttrack Call Taxi in Tirunelveli, your primary responsibility will be to provide customer support, service, communication, contact centers, and sales. Your role will involve assisting customers, addressing queries, resolving issues, and driving sales. Key Responsibilities: - Provide excellent customer support by being responsive and helpful - Efficiently handle customer queries and issues to ensure customer satisfaction - Communicate effectively with customers to understand their needs and provide solutions - Contribute to achieving sales targets by promoting products or services - Work efficiently in a fast-paced environment while maintaining quality service standards - Utilize problem-solving skills to address customer needs promptly - Desirable to have familiarity with CRM software for effective customer management Qualifications: - Proficiency in customer support, service, and communication - Experience in contact centers and sales, demonstrating a strong understanding of customer interactions - Previous work experience in customer service or call center roles - Strong communication and interpersonal skills to build rapport with customers - Ability to thrive in a fast-paced work setting with a focus on delivering results - Effective problem-solving abilities to handle various customer issues - Knowledge of CRM software is a plus for efficient customer relationship management - High school diploma or equivalent education level Fasttrack Call Taxi is a reputable company in Tirunelveli known for its dedication to providing excellent service to customers. Joining our team will give you the opportunity to enhance your skills in a dynamic and customer-centric environment.,