Call Center Executive

0 - 6 years

0 Lacs

Posted:2 months ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Call Center Executive - Financial Products Sales in Gurgaon, India, you will be responsible for initiating outbound sales calls to prospective customers with the aim of promoting and selling various financial products. Your role will involve developing a strong understanding of the company's financial products, which may include loans, insurance, investment plans, and credit cards. Building rapport with customers, understanding their financial needs, and providing personalized solutions will be crucial. Meeting or exceeding daily and monthly sales targets by effectively pitching financial products and closing deals is essential. In this position, you must adhere to all regulatory guidelines and internal policies while communicating information about financial products. Ensuring accurate and complete documentation for all sales transactions, following company standards and procedures, is a key part of the role. Conducting follow-up calls to ensure customer satisfaction, address concerns, and explore opportunities for additional products or services will be part of your responsibilities. To excel in this role, you should hold a minimum of a Bachelor's degree in Business, Finance, or a related field. Proven experience in outbound sales, preferably in a call center environment, is required, with experience in selling financial products considered a plus. Excellent verbal communication skills in English and Hindi are essential, along with the ability to articulate product features and benefits clearly. You should possess strong sales and negotiation skills, with a track record of meeting or exceeding sales targets. A customer-focused mindset, the ability to build and maintain strong relationships, and a collaborative approach with team members are important qualities for success in this role. Stay informed about industry trends, competitor products, and market conditions to provide valuable insights and enhance sales strategies. This opportunity offers a salary ranging from 2 Lac 50 Thousand to 3 Lac per annum, within the Financial Services / Banking, Investments / Insurance / Stock Market / Loan industry. If you have 0 to 6 years of experience and hold a Bachelor's degree, this could be a rewarding position for you.,

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